Retail Assistant

2 weeks ago

Singapore KKV BUSINESS MANAGEMENT PTE. LTD. Full time

**Job Summary**:
We are seeking a highly motivated and customer-focused Department Assistant to join our dynamic team at KKV Singapore. You will play a vital role in supporting the smooth and efficient operation of our store, contributing to a positive customer experience and achieving sales targets. This role requires a proactive individual with a strong work ethic and a passion for retail.

**Key Responsibilities**:
**Sales Support**:

- Contribute to achieving monthly sales targets through effective support of sales operations.
- Assist customers with inquiries and purchases, providing excellent customer service.

**Store Operations**:

- Handle daily store opening and closing procedures, ensuring all tasks are completed efficiently and accurately.
- Maintain store cleanliness, organization, and visual appeal, ensuring sufficient stock on shelves and adhering to KKV's merchandising standards.
- Report any maintenance issues or necessary repairs promptly.

**Inventory Management**:

- Manage product inventory, receiving and processing stock from the warehouse.
- Maintain accurate inventory records and conduct regular stock checks.
- Check product expiry dates and handle damaged or defective products according to company procedures.
- Manage trial/sample packs and ensure proper distribution.

**Customer Service**:

- Provide friendly and efficient cashiering services, ensuring accurate handling of transactions.
- Address customer inquiries and complaints promptly and professionally, resolving issues effectively.
- Contribute to a positive and welcoming shopping environment for all customers.

**Visual Merchandising**:

- Assist in maintaining visually appealing and effective product displays that align with KKV's brand standards.
- Make adjustments to displays as needed to optimize product presentation and sales.

**Loss Prevention**:

- Support the implementation of anti-theft measures to minimize stock losses.
- Ensure the security of cash and small notes.

**Administrative Tasks**:

- Ensure accuracy of invoices and receipts.

**Job Requirements**:

- Minimum 'O' Levels or equivalent. Experience in fast fashion, supermarket, retail, or shopping mall environments is preferred.
- Excellent customer service skills and a positive, friendly demeanour.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to work a rotating retail schedule, including weekends and public holidays.
- Proficient in basic computer operations.
- Strong attention to detail and organizational skills.
- Ability to handle cash and perform basic accounting functions accurately.

Working location**:Tiong Bahru

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