Active Aging Program and Café Assistant Manager/supervisor

**Centre For Seniors**is recruiting this position on behalf of **Tsao Foundation**:
**Active Aging Program and Café Assistant Manager / Supervisor**

The manager will be responsible for overseeing & managing the operations of the following:

- Café Kawan in which Active Ageing (AA) Programs are conducted
- Planning & delivery of Active Ageing Programs both in the café & outdoors in collaboration with the Active Ageing Centre’s team
- Managing ComSA Club members & volunteers to create a welcoming & educational environment that encourages customers, especially seniors, to make informed choices for their well-being.

This role requires a strong passion for Active Ageing (AA) programming for wellness, preventive health, & exceptional customer service.

**Key Responsibilities**:
**1. AA Program Development & Delivery**
- Lead the design, planning, & execution of Active Ageing programs, ensuring alignment with the needs & models of the AAC (Care) framework
- Collaborate closely with the AAC (Care) Manager to ensure that Café Kawan programs are relevant & accessible to AAC clients across Singapore

**2. Café Kawan Ops Management**
- Oversee daily ops, including program scheduling, preparation, inventory control, & resource allocation (staff & volunteers).
- Supervise, train, & support café & program staff, as well as volunteers, to ensure high-quality service program delivery, & operational efficiency
- Ensure a welcoming & positive experience for clients visiting Café Kawan
- Ensure all café operations meet food safety, health, & elder care regulations

**3. Strategic Planning & Expansion**
- Planning & delivery of Active Ageing Programs both in the café & outdoors in collaboration with the Active Ageing Centre’s team

**4. Program Evaluation & Growth**
- Monitor & evaluate program outcomes & impact, making data-informed adjustments as needed
- Cultivate partnerships with local business, community organisations, & stakeholders to support program sustainability & expansion
- Empower seniors to take active roles in leadership through ComSA Club participation
- Promote a culture of self-reliance, independence, & peer support among seniors

**5. Customer Engagement & Preventive Health Education**
- Create a welcoming environment that encourages dialogue on wellness & preventive health within the community
- Communicate the benefits of wellness-focused & preventive health programs clearly & consistently
- Provide access to resources & guidance on preventive practices (e.g., nutrition, stress management, physical activity, disease prevention), including courses offered thru’ the HMTA Learning Room

**6. Community Outreach & Collaboration**
- Build & maintain strong relationships with local health & wellness organisations, Community Centres (e.g., AACs, Grassroots), & medical professionals
- Partner with community groups to co-host educational workshops, seminars, & events that promote healthy living
- Represent the Mobile Café at community health fairs & public events to increase visibility & outreach

**7. Marketing & Promotion**
- Work with the Corporate Relations team to develop & implement marketing strategies that promote Café Kawan’s focus on wellness & preventive health

**8. Financial Management**
- Develop & manage operating budgets to ensure responsible & effective use of resources.
- Adhere to the Company's financial compliance & transparency

**Educational Qualifications & Skills**
- Degree in Social Science or Public Health is preferred. Experience in managing food services is helpful

**Salary**:$4.5K-$7K/month

**Working hours/days**: 8.30am-5.30pm (Mon-Fri), Alternate Sat morning

**Working Location**: Whampoa Community Centre, Singapore 327737