Dynamics CRM Junior Solution Developer

2 days ago


Downtown Core, Singapore ACTIVEO SINGAPORE PTE LTD Full time

As a Junior CRM Solution Developer, you will be considered a product expert responsible for providing support in CRRM issue escalation and resolution. This position will involve planning, analysing, designing, building and testing CRM solution.

**You must have experience in configuring and maintaining Dynamics 365 for Customer Service (on-premise and cloud).**

**What you will do**:
This is a client-facing environment where you will serve as a technical resource in collaboration with the functional team.
- You will work closely with the delivery team to install, deploy, support and administering the required communication and contact centre solutions.
- You have to handle support by performing analysis/diagnosis of technology issues and document the incident to ensure timely resolution.
- You need to monitor alerts, troubleshoot issues (whether on-site or remote) and coordinate with the team for replacement issues.

**You will be a great fit if**:

- you are thorough and hands-on **Dynamics 365**, including CRM SDK, development of plug-ins, javascript, custom pages, and.NET web services (for integrations)
- you are thorough and hands-on in **Microsoft technologies** including NET 4.x, C#, XML, Ajax, OData query and HTML 5, SSIS
- Good customer interface and documentation skills


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