Associate, Continuous Improvement

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

**Responsibilities**:
**Continuous Improvement Framework**
- Support the CI team lead in driving innovation and a continuous improvement culture to achieve elevated efficiency and productivity across our teams in APAC
- Assist in establishing framework to manage Continuous Improvements, from ideation, build business cases, prioritization to implementation and tracking outcomes
- Create and maintain Continuous Improvement backlog, via interviewing, workshops, surveys and collate inputs from various sources within the Bank
- Conduct high level assessment on ideas for prioritization, and identify Quick wins and high-value strategic initiatives

**Strategic initiatives**
- Partnership with Project Management Office, Sponsors and other stakeholders to manage Strategic initiative deliveries ensuring completion on time and within budget
- Liaise with branches in APAC, other regions and Head Office on various bank-wide strategic improvement initiatives
- Drive decisions to ensure optimal solutions are based on both commercial and business requirements

**“Quick wins” projects**
- Work closely with business and technology stakeholders to manage the end-to-end delivery of “Quick Wins”, with project plans and project milestone, from ideation to successful implementation, covering full operational readiness scope, risks and controls management, communication and training to all stakeholders, documentation such as Process Flow charts/SOPs, etc
- Build up a strong knowledge of the operating processes and procedures and keep up to date on MUFG Policy and Procedures to ensure that all implementations meet required standards

**Management Reporting**
- Support in creating reporting and presentations to support updates and progress of Strategic initiative deliveries & Quick wins
- Support processes and facilitate leadership level staff meetings
- Track project outcomes against the KPIs and produce regular reports

**Job Requirements**
- Degree qualified
- Experience in banking, consulting or similar industries
- Minimum 3 years of experience in business analysis, operational management, project management or process improvements
- Minimum 3 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond the immediate area of responsibility
- Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation
- Familiar with Design thinking and Operational improvements methodologies and tools such as 6-sigma, Lean, Kaizen, etc
- Experience in managing multiple complex initiative and competing priorities, completing milestones, and working toward multiple deadlines simultaneously
- Familiar with corporate banking products such as corporate loans, payment, cash management or trade finance would be a plus
- We regret to inform that only shortlisted applicants will be notified._

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.