Senior Information Technology Business Analyst

**WHO WE ARE**:
**Build. Scale. Sustain.**

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right. **We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are **small enough to care locally, big enough to deliver globally** (5 continents, 18 offices, +650 experts from +50 nationalities)
- We are **robust and resilient** (100% independent and 0 debt)
- We are **entrepreneurs and passionate experts**: We invest in what we believe genuinely and work as a collective intelligence
- We are **positive, courageous, caring, doers and committed to excellence**

**YOUR RESPONSIBILITIES**:

- Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
- Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
- Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
- Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
- Identify people and systems impacted by functional and non-functional requirements.
- **Collaborate with AI-enabled tools and methodologie**s to ensure requirements are effectively integrated into AI-supported workflows.
- Create/gather acceptance criteria in user stories and prepare any requirements specifications.
- **Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.**:

- Proactively engage, manage, and build strong relationships with clients and stakeholders.
- Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
- **Participate actively in mob programming sessions **to facilitate AI-supported collaboration and contextual alignment among team members.

**WHO YOU ARE**:

- Degree in Information Technology or equivalent.
- Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
- **With more than 5 years of working experience in IT business analysis,** including experience in AI-driven workflows or collaborative AI-enabled team structures.
- **Strong familiarity with AI tools** such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
- Good communication, analytical, conceptualization, and problem-solving skills.
- Participated in full software or product development cycles.
- Knowledge and experience of Agile development practices.
- Experience working within mob teams or other high-collaboration environments is highly desirable.

**_ We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa._**

**MORE ABOUT PALO IT**:
We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

- Become a climate net-zero company
- Attain 50% of revenue from projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices across the globe
- Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

**What We Offer**
- Stimulating working environments
- Unique career path
- International mobility
- Internal R&D projects
- Knowledge sharing
- Personalized training

For more on our team culture and benefits, check out our careers page.
- PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law._
- Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT._
- Your personal data will be processed for the purposes of managing Palo-IT's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes._