Client Implementation Consultant

20 hours ago

Singapore Trip.com Group Full time

**About Us**

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

**In this Role, you’ll get to**:

- Collaborate with cross-functional teams to ensure successfully resolution of system integration.
- Track and report progress of implementation projects to internal and external stakeholders.
- Delegate tasks among staff members to maintain workplace productivity.
- Support discovery sessions to understand the client’s fund structure, workflow mapping, scope of work and bespoke requirements.
- Obtain expert knowledge of company products and services.
- Ensures that business requirements are controlled in accordance with the agreed project scope.
- Communicates business requirements and recommended solutions clearly to the project manager and client.
- Responsible for the analysis and definition of the business and system requirements, recommends solutions to improve the clients’ business processes.

**What you'll Need to Succeed**:

- Experience with Agile methodologies and project management tools is a plus.
- Preferably product management background with TMC industry knowledge.
- Proven process knowledge and experience in system and solution design.
- Ability to build and maintain relationships with clients.
- Strong organizational and time management skills.
- Ability to work well in a fast-paced environment and manage multiple projects simultaneously.
- Good communication skills, especially fact-based arguments and presentation skills.

**What’s more?**
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon

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