Crew Lead

2 weeks ago

Singapore Kiztopia Services & Consultancy Pte Ltd Full time

**Company Description**

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore We are seeking a motivated and cheerful Junior Crew to join our team at our indoor playground. As a Junior Crew, you will play a vital role in ensuring a safe, enjoyable, and memorable experience for children and their families. You will assist the day-to-day operations of the playground and maintain a clean and organized environment. This position requires a passion for working with children, and the ability to handle various tasks simultaneously.

**Highlights of what we offer**:

- Dynamic, fun and rewarding working environment
- Close knitted team
- Good employee benefits (eg. incentives, medical insurance, on job training, uniform etc.)
- Career growth and development opportunities

**Roles and Responsibilities**
- Manage duty roster, cleaning schedule & plan for equipment upkeep.
- Assist in day-to-day service crew deployment & their meal-time arrangement.
- Manage service crew’s performance, develop training plan to ensure service excellent.
- Maintain floor order and manage customer traffic.
- Oversee and streamline all workflow, provide superior with feedback & suggestion to improve productivity.
- Attend and resolve customer problems, complaints, and service requests.
- Look after playground safety and handle all accident and emergency issues.
- Undertake & execute special project assigned by the superior.

**Job Requirements**
- At least 3 years of experience in hospitality or guest-oriented job in front-line capacity.
- Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
- Knowledge of safety regulations and procedures related to playgrounds and childcare facilities.
- Physical stamina and the ability to engage in physical activities, including lifting and carrying equipment or supplies.
- Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.
- Able to work independently and effectively under tight deadlines in a fast-paced environment.
- A good team player with a high level of enthusiasm, drive, initiative and commitment.

**Qualifications Requirements**
- Higher Diploma or above in Tourism and Hospitality or related disciplines.

**Technical Competencies**
- Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Pay: $2,200.00 - $2,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Holidays
- Shift system
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

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