Tcm Clinic Receptionist
5 days ago
We are seeking a friendly, organised, and service-oriented receptionist to join our Traditional Chinese Medicine (TCM) clinic. As the first point of contact, you will play a key role in creating a welcoming environment for patients and supporting smooth clinic operations.
**Key Responsibilities**
- Greet and assist patients warmly upon arrival
- Handle appointment bookings, rescheduling, and reminders (phone, WhatsApp, online)
- Answer phone and message enquiries with clarity and professionalism
- Manage daily front-desk operations and patient registration
- Collect payments and issue receipts using clinic system
- Maintain cleanliness and tidiness of the reception area
- Ensure patient confidentiality and uphold clinic standards
**Requirements**:
- Able to converse in **English and Mandarin**:
- Prior experience in **healthcare or wellness reception** preferred
- Knowledge or interest in **Traditional Chinese Medicine** is a plus
- Comfortable using computer systems for bookings and payments
- Friendly, patient, and able to multitask in a fast-paced environment
- Willing to work on **weekday evenings and Saturday**
**Work Schedule**
- Tuesday to Friday: 10am - 8pm (1-hour lunch break)
- Saturday: 9am - 5pm
- Off days: Sunday and Monday
**Job Types**: Full-time, Part-time, Internship
Pay: $2,200.00 - $2,600.00 per month
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person
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