Api Integration Consultant

6 days ago

Singapore MAPLEBLOSSOM Full time

The overall objective of this role is to ensure best use of Customer & Third Party Risk Solution API products for our clients to ensure client retention and optimise revenues.

Understands client requirements and use-cases for our products and provides proactive onboarding through integration discussions.
- Rapid knowledge transfer of product related technical capabilities and best practices.
- Executes on multiple customer implementation projects in parallel.
- Updates client onboarding, planning, and time tracking systems to provide visibility to line management.
- Collaboratively works with the global sales team in a culture of continued improvement, knowledge sharing and ongoing success.
- Ability to travel to client sites when required.
- Provide updates on new data elements introduced into the products and advise on further product strategy.
- Provides feedback to internal teams with a view of driving future product improvements.
- The role holder should be self-starters and work well independently having the ability to actively carry out research and investigative work using their own initiative

Required Technical /Professional Skills & CompetenciesCommunication
- Ability to communicate ideas, findings and other relevant information to enable others to achieve objectives.
- Ability to drive internal and external meetings effectively to influence events.
- Ability to deliver presentations to inform wider audiences

Business Analysis
- Takes ownership of complex problems across more than one area of activity and derives solutions which cover technical, people and business issues.
- Adopts a systematic approach to the appraisal of requirements, processes, actions and situations affecting everyday work situations.
- Develops clear understanding of issues, relationships and dependencies and produces well thought out options for the future.
- Can identify a number of solutions and quickly select the most practical and efficient.Domain Knowledge
- Understanding of financial crime and AML preferred.

**Technical knowledge**

Essential:

- Robust technical experience backed up with deep understanding of troubleshooting REST API queries and advanced API debugging skills.
- Good knowledge of HTTP methods and HTTP requests of the REST API.
- Experience of integrating an API into CRM systems / other platforms.
- Experience of validating a client’s API development work
- Basic knowledge of JSON and programming languages.
- Basic knowledge of Visual Studio/Eclipse.
- Intermediate knowledge of monitoring tools like Splunk/Grafana/AWS CloudWatch Dashboards.
- Demonstrable advanced technical problem solving skills of complex issues, and follow-through actions including documenting and sharing solutions
- Excellent, well-developed interpersonal, client-facing skills; written and oral

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