Client Engagement Manager

The **Client Engagement Manager** will manage a group of existing corporate clients headquartered in Southeast Asia, and is personally responsible for renewing subscription of Euromonitor's web-based database and growing revenues across this client base.

In addition, the manager will be responsible for increasing use of our products; promote Euromonitor as a global strategic research partner; proactively build on our understanding of client organisation, strategy and priorities; assist with day-to-day client queries and training.

The manager will be focused on select industry verticals and is able to engage people at all levels within clients' organization, especially senior executives. This is a proactive, commercially driven role where success is ultimately measured in revenue growth and subscription renewal. You must be a confident, self-motivated and collaborative team player to drive the commercial agenda.

**Key Responsibilities**:

- Ensure continued renewal of Euromonitor's Passport subscription
- Grow revenue for given territory through upsell/cross-sell of Euromonitor's services
- Develop client relationships: Understand client organization, strategies, priorities
- Grow network of users and grow usage of passport
- Provide expert research support to all clients, through detailed understanding of Euromonitor's product portfolio and research methodology
- Encourage client's participation in the virtuous circle to improve quality of data in Passport
- Leverage research and industry expertise into the client base

**Requirements**:

- Bachelor degree holder in marketing or business studies, MBA is valued
- At least 1-3 years in B2B Account Management / Client Engagement
- Knowledge of consumer market trends and dynamics preferable
- Highly motivated and conscientious professional with a proven track record managing client relationships to deliver incremental revenue in the B2B arena
- Strong networking and communications skills to uncover new opportunities, garner support for Euromonitor's products with senior executives' buy-in, and deepen client relationship
- Tenacious, driven, with good commercial awareness and persuasive skills to close deals
- Target oriented - ability to meet monthly and annual sales targets

**Benefits**
**Why work for Euromonitor ?**
**Our values**:
We act with **integrity**

We are **curious **about the world

We are stronger **together**

We seek to **empower**

We find strength in **diversity**
**International**: Not only do we have a very multinational workforce in each office but we are all dealing with our 15 offices worldwide on a daily basis. With 15 offices globally there are regular opportunities for international transfer.
**Hardworking but sociable**: Our staff know how to work hard but also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.
**Committed to making a difference**: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.
**Opportunities to grow**: We offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent
**Equal Employment Opportunity Statement**: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.