Cloud Engineer

**About ST Engineering**

**ST Engineering**is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values - Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture - from the people we hire, to working with each other, to our partners and customers.

**About our Line of Business - Cloud & Data Centre Solutions**

ST Engineering Cloud and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

**Together, We Can Make A Significant Impact**

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Solution Architect, Project Manager and Technical Lead, you will be part of a development team to develop, test and deploy system/network infrastructure as part of an overall project implementation.

**Be Part of Our Success**
- Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
- Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
- Escalate to OEM/ vendor / subcontractor for technical support.
- Implement service requests and change requests and complete all requests within SLA timeframe.
- Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
- Ensure proper backup of the administrated systems and performing system recovery if needed.
- Conduct regular testing to verify configuration or backup data.
- Maintain the configuration of the system.
- Support the integration of new technologies into existing environments.

**Qualities We Value**
- Minimum 2 years relevant experience.
- Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
- Good analytical skills with ability to work with others to resolve problems.
- You will learn these technologies in this project, an added advantageous if you know any of them:

- Vulnerability Management Systems
- Reverse Proxy
- Patch Repositories (Patch Management, Patch Manager)
- AD Infra (MS AD, AWS AD etc)
- End Point Protection - Desktop, Clients
- Enterprise Backup
- Next Generation Firewall
- Privilege Access / Identify Management
- Infra Automation Platform
- AWS full suite

**Our Commitment That Goes Beyond the Norm**
- An environment where you will be working on cutting-edge technologies and architectures.
- Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
- Meaningful work and projects that make a difference in people’s lives.
- A fun, passionate and collaborative workplace.
- Competitive remuneration and comprehensive benefits.