Car Workshop Executive

Our Client in the Automotive Industry(Authorised Distributor) is looking for a Workshop Executive to join them

**Position: Workshop Executive (Automotive)**

**Salary**: $3,000 - $4,200

Location: West

Working Hours / Days: 8.30am - 5.30pm (Mon to Fri) / 8.30am - 12.30pm (Alt Sat Off)

**Responsibilities**:

- Cultivate good Work, Safety & Health environment at workshop
- ensure quality repairs for all service and repair works
- monitor / update SM/CSM daily WIP cars status to meet agreed customer deadline / reduce the downtime
- feedback and follow up technical issues with Technical Dept. to resolve it expeditiously
- counsel staffs on poor work performance to maintain workshop work discipline
- keep records and accountable for all equipment and special tools are well maintained
- conduct meeting with Workshop workers daily on quality performance, workshop loading capacity planning and operational issues
- Support front office for technical advice and test drive with customers daily
- Monitor workshop attendance and overtime control
- Establish good co-ordination, smooth operational procedures and communication between Service team and workshop operations
- Resolve customer complaint requiring the co-ordination of the service reception and workshop staff
- Plan for new technicians to receive on-the-job training programme, assign buddy and complete the basic e-learning modules
- Monitor and ensure Workshop Foreman / technicians complete the modular e-Learning programme set-up by Training Dept
- Keep records and accountable for all equipment, and special tools are well maintained
- Verify the effective implementation of preventive and corrective actions on the non-conformity
- Follow-up with Parts Department on outstanding parts and monitor on the ETA date
- Conduct weekly work place safety inspection to ensure tidiness and organised parts/ equipment by the team
- Ensure workshop technicians are provided with the relevant and adequate tools to work
- Recommend continuous areas of improvement
- Review and prepare the “Time Analysis Report” to ensure workshop efficiency, productivity and utilisation are achieved at monthly set target
- Prepare and update the “Roll-over report” on daily basis
- Track “Return Job” ( RJ ) and conduct in-depth investigation with Workshop Foreman. To share and highlight RJ cases to the Technicians to prevent a recurrence
- Maintain a clean, orderly and safe environment and help to look after the welfare and interest of the workshop staff
- Co-operate harmoniously with other BU/department for the company’s common goal and objectives
- Assist in other company’s requirement when directed and to work within the authority of a Workshop Executive

**Requirements**:

- At least 3 years of Automotive service / repair experience and 1 year in Supervision position
- Minimum Diploma in Automotive Technology or equivalent
- Good interpersonal and communication skills
- Proficient in MS office

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement

Lionel Wang

Dynamic Human Capital Pte Ltd

Registration Number: R22109915

EA License: 12C6253