Executive, Informatics

3 days ago

Singapore National Healthcare Group Pharmacy Full time

-Family Group: Administration**Job Scope**

The IT Operations executive will assist the Informatics Manager in the planning, coordination, and management of IT related projects in NHG Pharmacy. This will include ongoing maintenance, problem resolution of pharmacy computer and automation systems and other systems that have direct/indirect linkage with pharmacy systems.

His / Her role includes liaising with other departments within NHG Pharmacy, Synapxe, NHG Polyclinics and other NHG institutions to ensure harmonization of IT projects and efficient, patient-centred business processes.

**Major Duties and Responsibilities**

**1. Project Management**
- Assist in the planning, testing, implementation and documentation of IT related projects in NHG Pharmacy to ensure timely delivery of project deliverables.
- Assist in the liaison between users, CIO office, Synapxe and vendors to ensure that requirements are in tandem with organization’s goals and objectives.

**2. End-user Support**
- Provide end-user support: evaluate user problems, troubleshoot, prioritize needs for vendors to resolve.
- Actively participate in process improvement initiatives through utilization of information systems.
- Provide coaching and mentoring for Pharmacy IT champions who are key in successful delivery of pharmacy computer and automation services.
- Prepare learning resources and conduct training sessions for end-users to ensure competency in use of pharmacy systems.

**3. Health Information Management**
- Maintain and ensure accurate database in IT systems to support pharmacy operations.
- Generate scheduled data reports and ad-hoc data requests from management, branches and external parties.
- Provide key metrics on a regular basis for the branches to manage and monitor performance.
- Assist in the delivery of information and knowledge to the organization.

**4. General**
- Actively participate in process improvement activities by maximising the utilization of information systems and knowledge expertise.
- Evaluate vendor proposals for systems and equipment and make cost-effective recommendations for purchase.
- Assist in the IT-related component of the pharmacy budgeting process.
- Ensure confidentiality by overseeing and reviewing system security and user access matrix.
- Perform any other duties that may be assigned from time to time by the supervisor and supervisor’s RO.

**Job Requirements**
- A recognised degree with keen interest in IT and automation
- IT-related or project management work experience will be preferred
- EUC deskside support experience will be advantageous
- Proficient in advanced Excel features (e.g. macros, pivot tables, power query)
- Proficient in data extraction and mining capabilities (e.g. SQL)
- Exposure to analytics/visualisation tools (e.g. Tableau, Power BI)
- A team player with excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Positive work attitude and resilient to setbacks

  • Health Informatics Officer, Medical Informatics Office

    1 week ago

    Singapore NATIONAL HEART CENTRE OF SINGAPORE PTE LTD Full time

    As a Health Informatics Officer (HIO), you will assist the Chief and Deputy Medical Informatics Officers in the planning and execution of the clinical information systems to support patient care, research and education. In this managerial role, you will: - participate in activities required for successful design, implementation, maintenance and support of...

  • Health Informatics Officer

    3 days ago

    Singapore SingHealth Full time $90,000 - $120,000 per year

    National Heart Centre of Singapore Pte LtdHealth Informatics OfficerJob Category: AdministrationPosting Date: 5 Aug 2025As a Health Informatics Officer (HIO), you will assist the Chief and Deputy Medical Informatics Officers in the planning and execution of the clinical information systems to support patient care, research and education. In this managerial...

  • Manager (Governance), Clinical & Health Informatics

    3 days ago

    Singapore Tan Tock Seng Hospital Full time

    -Family Group: Administration Support the Assistant Director of Clinical & Health Informatics Office (CHIO) in the implementation of the hospital informatics strategic roadmap through the intelligent use of health informatics to facilitate the optimal delivery of patient care, in accordance with established hospital policies and procedures. CHIO supports...

  • Informatics Commercial Director, Apac

    3 days ago

    Singapore Waters Corporation Full time

    Overview - As Waters accelerates its cloud transformation and strengthens its industry leading informatics portfolio, a dedicated leader is needed to drive execution, revenue growth, and customer engagement in the Americas. This leader will be responsible for scaling Waters’ informatics organization in the APAC ultimately addressing customer needs and...

  • Clinical Informatics Portfolio Manager

    2 days ago

    Singapore NHG Health Full time

    Join to apply for the Clinical Informatics Portfolio Manager role at NHG Health The Clinical Informatics Portfolio Manager is responsible for overseeing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. This role involves planning, management, coordination, and execution of NGEMR-Epic programmes as well as...

  • Clinical Informatics Portfolio Manager

    5 days ago

    Singapore National Healthcare Group Full time

    Overview The Clinical Informatics Portfolio Manager is responsible for overseeing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. This role involves planning, management, coordination, and execution of NGEMR-Epic programmes as well as clinical systems projects to ensure they align with NHG’s vision and...

  • Clinical Informatics Portfolio Manager

    1 day ago

    Singapore National Healthcare Group Full time

    -Family Group: Administration**Job Purpose** **The Clinical Informatics Portfolio Manager is responsible for overseeing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. This role involves planning, management, coordination, and execution of NGEMR-Epic programmes as well as clinical systems projects to...

  • Senior Clinical Informatics Analyst

    3 days ago

    Singapore National Healthcare Group Full time

    -Family Group: Administration**Senior Clinical Informatics Analyst** **Institution**:National Healthcare Group**Family Group**:Administration**Job Purpose** The Senior Clinical Informatics Analyst drives the development, implementation and optimisation of Electronic Medical Records (EMR) and related systems. This position involves requirements gathering,...

  • Clinical Informatics Portfolio Manager

    6 days ago

    Singapore National Healthcare Group Full time $120,000 - $260,000 per year

    Family Group: AdministrationJob PurposeThe Clinical Informatics Portfolio Manager is responsible for overseeing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. This role involves planning, management, coordination, and execution of NGEMR-Epic programmes as well as clinical systems projects to ensure they...

  • Sr Clinical Informatics Analyst

    2 weeks ago

    Singapore National Healthcare Group Full time

    Overview The Senior Clinical Informatics Analyst drives the development, implementation, and optimisation of Electronic Medical Records (EMR) and related systems. This position involves requirements gathering, workflow analysis and redesign, master data management, system configuration, project execution, data analysis, junior team mentoring and clinical,...