Hotel Duty Manager

5 days ago


Novena, Singapore HOTEL ROYAL LIMITED Full time

**JOB SCOPE**

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

**JOB RESPONSIBILITIES**
- Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
- Provide excellent guest services to all guests making their enquiries at the Front Office counters.
- Escort VIP guests to their rooms and show them the amenities within the rooms.
- Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
- Assists all guests in their check in and check out registration and make them feel comfortable at all times.
- Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
- Provide concierge services to the guests during their stay with the Hotel.

**JOB REQUIREMENTS**
- Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
- Possess at least 2 years of experience in the same capacity in the Hotel industry.
- Excellent customer service skills in handling large group check in and check out services.

**OTHER INFORMATION**
- Yearly increment
- Annual Wage Supplement
- Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
- Outpatient medical benefits
- Dental benefits

**ABOUT US**

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,700.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Health insurance
- Parental leave
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Shift system
- Weekend availability

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person


  • Duty Manager

    3 days ago


    Novena, Singapore Courtyard by Marriott Singapore Novena Full time $30,000 - $60,000 per year

    JOB SUMMARYDuties and ResponsibilitiesThe Duty Manager is the representative of Senior Management.The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...


  • Novena, Singapore Aloft Singapore Novena Full time $40,000 - $60,000 per year

    Stay & Play Coming Your WayAt Aloft Singapore Novena, we don't just offer jobs — we create vibrant spaces where Self-Expressers thrive, connect, and feel truly themselves. We are a proud recipient of the prestigious SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience and learning development initiatives. Are you ready...

  • Finance Manager

    2 weeks ago


    Novena, Singapore Hotel Royal Ltd Full time $80,000 - $120,000 per year

    Job Description:We are seeking a highly skilled and experienced Finance Manager to join our team at Hotel Royal Singapore. This position plays a pivotal role in managing the financial health and stability of our hotel. The successful candidate will oversee all financial activities, ensure compliance with statutory requirements, and contribute to the...


  • Novena, Singapore HOTEL ROYAL LIMITED Full time

    **JOB SCOPE** Housekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor. **JOB RESPONSIBILITIES** - Cleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas. - Replenish all supplies including...


  • Novena, Singapore HOTEL ROYAL LIMITED Full time

    **JOB SCOPE** The role of the Senior Security Officer/Security Officer is to maintain the safety and security levels of all hotel guests, customers, employees and service vendors. **JOB RESPONSIBILITIES** - Conduct random checks on goods and staff entering/leaving the hotel premises. - Perform CCTV surveillance and hotel patrolling duties, reports...


  • Novena, Singapore HOTEL ROYAL LIMITED Full time

    **JOB SCOPE** As a F&B Junior Captain/Captain, you are responsible for managing a team of Food & Beverage Service Providers to deliver friendly and courteous services to every hotel guests and customers. **JOB DESCRIPTION** - Greet all incoming hotel guests and customers who patronize the Coffee House. - Responsible for the cleanliness and hygiene of the...


  • Novena, Singapore HOTEL ROYAL LIMITED Full time

    **JOB RESPONSIBILITIES** - Responsible for carrying out carpentry works in the guest rooms, public areas, offices and restaurant. - Attend to the repairs of the castor wheels for the divan in the guest rooms.Attend to the repairs and installation of the bath towel racks in the guest rooms. - 4. Assist in repairing water pipe leakage as and when necessary. -...


  • Novena, Singapore HOTEL ROYAL LIMITED Full time

    **JOB SCOPE** Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests. **JOB RESPONSIBILITIES** - Attend to guests enquiries, complaints and follow up on the complaints made by guests. - Assist in attending to guests check in and check out as and when needed when there is a shortage of...


  • Novena, Singapore Far East Hospitality Management (S) Pte Ltd Full time

    Houseman (Oasia Cluster - Oasia Hotel Novena)Far East Hospitality Management (S) Pte Ltd 2 months ago Be among the first 25 applicants Responsibilities Attend to guest and Housekeeping Room Attendants' needs. Clean and maintain pantries and front and back of the house hallways in good condition by the standards and procedures of the hotels. Report any damage...

  • Senior Painter

    5 days ago


    Novena, Singapore HOTEL ROYAL LIMITED Full time

    **JOB RESPONSIBILITIES** - Painting of guest rooms and public areas. - Varnishing of furniture in the guest rooms and public areas. - Carry out minor repairs of torn carpet and wall paper when necessary. - Painting of offices, shops and walls of exit staircases when necessary. - Handle minor installation of carpet. - Assist in minor carpentry work. - Perform...