Av Technician
2 weeks ago
**ROLE SUMMARY**
The AV Technician’s prime function is to provide AV technical support across all meeting rooms. The position involves a high degree of exposure, working sometimes with executive management and managing directors of the client site to provide the services listed below.
**VIDEO/AUDIO CONFERENCING**
- Video/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video.
- Site certification of all new and relocated video conference systems.
- Carry out video conference software.
- Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
- Supporting virtual events
- Working knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams
**GENERAL AV MEETING ROOM SUPPORT**
- Ensure all multi-media/presentation rooms are maintained in good working order.
- AV equipment set-up and support.
- Presentation/multi-media meeting room support, including duration support.
- Assist with support for multi-media broadcasting.
- Quick response to emergency/ad-hoc requests.
**FAULTS AND ROOM CHECKS**
- Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
- Ensure that all faults are reported in the correct way and in a timely manner.
- Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
- Assist with first line fault repairs.
- Carry out all power down/up when required, usually involving out-of-hours overtime commitments.
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