Enterprise Support Manager
10 hours ago
Track record of leading high performing teams - Track record of building up a business - Previous customer facing experience with strong executive presence - Strong customer focus and bias for action; and ability to work with remote teams Are you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists? The Role We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM)/Customer Success managers based in Singapore. Our TAM’s are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You’ll help craft and execute strategies to drive our customers’ adoption and use of AWS services. **As a leader you will**: - Lead a team of Technical Account Managers (TAMs)/ Customer Success Managers to solve business problems - Influence the strategic direction of your team and delivery to improve the customer experience - Drive internal strategic communications - Advocate for your customers and own their transformation journey. - Manage customer sentiment and recovery during service events, including executive engagement - Assist with problem escalation and support your team in resolving critical customer issues - Understand operational excellence in the cloud and help your TAMs make recommendations to customers - Mitigate risks and remove blockers for your team and customers - Grow the team's capability through people development and recruitment - “Think Big”, by creating mechanisms that allow us to scale while we continue to expand the team You’ll have a direct impact in enabling businesses across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You’ll also have the chance to receive mentorship and gain AWS certifications. Culture At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS. We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities. Singapore, SGP - Experience working for an IT Vendor or service provider - Experience influencing large enterprises - Experience managing/leading teams and customers in the ASEAN region CULTURE AND COMMITMENT TO INCLUSION, DIVERSITY & EQUITY At AWS, we welcome all builders. We believe that technology should be built in a way that’s inclusive, accessible, and equitable. We’re committed to putting in the work for more equal representation Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
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Project Manager
2 weeks ago
Singapore NUS Enterprise Full time**About Us**: NUS Enterprise is the innovation and entrepreneurship arm of the National University of Singapore (NUS). Our mission: enable innovation at scale through enterprise systems that connect data, workflows, and people. We’re hiring a Project Manager to lead this transformation and manage a small team dedicated to enterprise systems. **The...
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Enterprise Systems Engineer
2 weeks ago
Singapore NUS Enterprise Full time $80,000 - $120,000 per yearAbout UsWe're NUS Enterprise, the innovation and entrepreneurship arm of the National University of Singapore (NUS). Our mission: enable innovation at scale with systems that are smart, connected, and increasingly AI-driven. We're hiring an Enterprise Systems Engineer & AI Workflows) to take ownership of our in-house workflow platform. You'll configure,...
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(30328) Project Manager
2 weeks ago
Singapore NUS Enterprise Full timeOverview Project Manager (Enterprise Systems & Digital Transformation)NUS Enterprise is the innovation and entrepreneurship arm of the National University of Singapore (NUS). Our mission: enable innovation at scale through enterprise systems that connect data, workflows, and people. We are implementing a portfolio of modern platforms—Quantium for fund...
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Enterprise Systems Engineer
2 weeks ago
Singapore NUS Enterprise Full time**About Us**: We’re NUS Enterprise, the innovation and entrepreneurship arm of the National University of Singapore (NUS). Our mission: enable innovation at scale with systems that are smart, connected, and increasingly AI-driven. **The Role**: **What You’ll Do**: - Build integrations with enterprise tools via REST/GraphQL APIs, contributing to digital...
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Enterprise Solution Architect
5 days ago
Singapore Hewlett Packard Enterprise Full time $150,000 - $200,000 per yearEnterprise Solution Architect (Artificial Intelligence) – HPE and NVIDIA AllianceThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect,...
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Administrative Support
2 weeks ago
Singapore NUS Enterprise Full time**Posting Start Date**:25/11/2024 - Alumni Relations - Pre and post event support, including sending invitations and collating RSVPs, logistics coordination (e.g. venue booking, procurement, event registration, etc.). - Data management - Maintain/assist in data entry for Alumni, Financial Aid and VIP grants (e.g. events registration lists, alumni contact...
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Enterprise Support Manager
2 days ago
Singapore Amazon Full timeDESCRIPTION Are you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists? Key job responsibilities We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Greater China Region. Our TAM’s are trusted advisors who help some of the most iconic businesses in...
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(30378) Enterprise Systems Engineer
2 weeks ago
Singapore NUS Enterprise Full timeBe among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Us We\'re NUS Enterprise, the innovation and entrepreneurship arm of the National University of Singapore (NUS). Our mission: enable innovation at scale with systems that are smart, connected, and increasingly AI-driven. The Role You\'ll be the builder...
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Manager - PHELIA ENTERPRISE
7 days ago
Singapore PHELIA ENTERPRISE Full timeRoles & Responsibilities Operational and strategic duties Oversee daily operations: Manage the day-to-day activities across both the manpower contracting and retail divisions to ensure smooth and efficient performance. Develop and implement strategies: Create and execute business strategies to improve performance, achieve goals, and drive growth for both the...
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Enterprise Support Manager, ES
3 days ago
Singapore Amazon Full time $150,000 - $200,000 per yearAre you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists?At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure...
