Claims Administrator

1 week ago


Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

**Job Description**:

- Register claims within timelines established, ensuring all data are entered accurately.
- Manage claims mailbox for incoming submissions.
- Oversee incoming and outgoing correspondences, including sorting, scanning, mailing and arranging for courier services. Ensure a log of all outgoing documents is maintained.
- Contact Financial Consultant and customers for claim cheque collection.
- Follow up on Grant and Court Order to facilitate claims payment.
- Generate letters for claims with instalment payments due.
- Making phone calls to clinics/hospitals for validation and follow up with medical institution for information/documents and on any outstanding requirements required for claims processing.
- Provide administrative support in retrieval and return of original documents to customers.
- Support the team in administrative and operational duties and ad-hoc duties as assigned.

**Competencies & Personal Traits**
- Customer-centric
- Self-motivated and independent with the ability to perform tasks effectively and accurately
- Team player

**Working Experience**
- Passed English and Mathematics with good credit
- Good communication and interpersonal skills
- Proficient in MS Office - Word, PowerPoint, Excel, Outlook

**Education**
- Minimum GCE “A” levels or Diploma holder

**Language**
- English


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