Branch Manager

EP Requirements
- Recruiting Branch Manager in Maid Agency. Job is suitable for managerial position experience or similar.
- All races are welcome.
- Branch Manager is to lead and manage Sales consultants in Maid agency. Knowledge of employment act and regulations are essential
- All nationalities are welcome

**Main Aspects of Job**:
The Branch Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.
- Responsible for achieving sales targets of the branch office assigned by the Director
- To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.
- Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

**Aspects of Job**:
The Branch Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.
- Responsible for achieving sales targets of the branch office assigned by the Director
- To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.
- Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

**Main Roles and Responsibilities**:

- Responsible for sales targets of each sales consultant as well as overall branch office sales target
- Assist the Director in developing and maintaining Company long term strategic and annual business plan.
- Identify the key strength and weakness of each sales consultant and implement an overall strategy to assist them to achieve monthly sales target
- Analyze sales forecast and identify ways to improve them
- Lead the sales consultant to maintain good relationships of the workers as well as customers
- Support for Sales Consultant when they encounter issues with Customers
- Respond and manage customers complaints on Sales Consultant
- Training of newly joined Sales Consultant
- Yearly appraisal of Sales Consultant

**Position Requirements**:

- 7+ years of industry experience, specific experience on employment agency management will be a plus
- 5+ years in similar sales support position
- Certificate of Employment Intermediaries ( CEI )
- General knowledge of employment agency rules and regulations
- General sales management experience
- Experience in customer relationship management
- Excellent communication and interpersonal skills (excellent English skills, both written and oral) and the ability to deal with colleagues and clients professionally.
- Ability to work well in a team environment and willingness to assist others
- Display a high level of professionalism towards colleagues and as an team lead of the company
- Must be leader who demonstrates leadership and command respect by the members
- Competencies Required:

- Planning and strategizing
- Persuasiveness
- Adaptability
- Stress Tolerance
- Negotiation Skill
- Sales Target Driven