Technical Application Support
1 week ago
Identifying and resolving technical issues; support day to day operations
- Attend to incidents and problem resolution within stipulated SLA
- Support SRs and changes; Follow the ITSM process
- Administer and maintain the system; Maintain availability and optimal performance of the systems
- Maintaining and updating technical documents and procedures
- Support and upgrade of software (IIS,.Net Framework, 3rd party monitoring tools, etc)
- Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
**Job Types**: Full-time, Permanent, Contract
**Salary**: $5,000.00 - $7,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Day shift
- Flexible hours
- Monday to Friday
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