Standards & Assurance Specialist

3 days ago

Singapore Prudential Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

Job Summary:
Reporting to the Team Lead of Standards & Assurance, you are a member of the Standards & Assurance (SA) unit. Your mission is to facilitate a clear path for ensuring the development of competencies with focus on Competence and Compliance requirements for Sales Representatives and Supervisors.

You will work closely with Risk & Compliance, Learning & Development and Distribution channel management to deliver robust support to the Agency salesforce and other in-house distribution channels. You will stay abreast with all applicable regulatory requirements and company’s policies and provide a comprehensive platform for learning and coaching. In the major course of your work, you will engage and build strong relationships with sales representatives, sales supervisors and business development managers. You will play a critical role in the building and growing of a professional and trusted salesforce.

**Job Description**:

- Maintain a complete and up-to-date suite of regulatory requirements and company’s policies applicable to Agency and in - house distribution channels.
- Ascertain alignment with Risk & Compliance on the interpretation and understanding of regulatory requirements and company’s policies applicable to Agency and in-house distribution channels.
- Document and maintain Competence & Compliance manuals specific to Agency and in-house distribution channels.
- Develop, update, and maintain competence-related curriculum and infographics contents such as, AL Competency and Technical Knowledge Assessment
- Support and maintain the implementation of record-keeping systems for Agency to track competency requirements
- Monitor and manage new FCs and newly promoted ALs engagement letters and Control Self Assessment declaration.
- Conduct regular competency review.
- Any other work/ projects assigned.

Who we are looking for:
Competencies & Personal Traits
- Maturity in engaging senior members of the salesforce
- Ability to engage stakeholders independently
- Proficiency in documentation of procedural manuals
- Knowledgeable in regulatory compliance requirements of the Financial Advisers Act and the Life Insurance Association of Singapore
- Exposure in working with sales representatives in a MAS regulated environment
- Familiarity in Needs-Based Sales Advisory Process
- Independent and willing learner
- Collaborative and personable team player
- High attention to details

Working Experience:

- 5 years of relevant work experience in an insurance company, bank or other MAS-regulated financial institution

**Education**:

- Degree in Business or any other discipline.

**Language**:

- Proficient In both written and spoken English

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