Se/am International Franchise

15 hours ago

Singapore BREADTALK PTE LTD Full time

**Responsibilities**:

- Monitor & maintain business health of franchise markets
- Drive revenue in franchise markets via new business channels and territory acquisition
- Maintain keen knowledge of franchise markets’ consumer patterns & trends
- Maintain continual communication & positive working relationship with franchise markets
- Support & share strategic and operational advice to franchisees with new outlet openings and when required
- Ensure franchisees are kept abreast of newest product developments and SOPs, and oversee the roll-out in franchise markets
- Maintain franchisee resource of training aids & marketing materials
- Develop, implement and execute training programs, policies and procedures for Franchise Partners, in accordance with the Division’s business objectives
- Monitor, coach and appraise the job results of trainers conducting all Training Programs
- Edit, compile, analyse and/or disseminate OER (Audit) results to all relevant stakeholders
- Conduct business presentations to management
- Supporting new market launches by planning relevant training programs and store attachments prior to its grand opening
- Generate reports and sales projections and market analysis as required
- Work closely with Finance to ensure timely billings and collections from franchise markets
- Updating & maintenance of existing franchisee data and databases
- Other ad hoc duties as assigned

**Job Requirements**:

- Degree/ Diploma in Business Studies/Administration/Management or related discipline
- Keen business sense, interpersonal, planning, organisational & supervisory skills
- Expect frequent travel overseas
- Experience in franchise markets, preferably in F&B industry
- Competent in Microsoft Office Suite & Google forms
- Good written and verbal communication skills
- Able to adapt to changing work requirements
- Able to work in a lean team, multi-task and work under tight deadlines
- May be required to work weekends (ad-hoc)
- Experience/ Certification in the following is advantageous:

- Video filming & editing software

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