Vp, Head of Application Delivery

**About us**: Empowering employees to make things better is at the forefront of our mission. We’re using new ideas and technologies to help our customers and employees confidently embrace today and tomorrow. Technology isn’t just a part of our business, it’s what drives us forward. We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. As a Fortune 500 company, we are on the front edge of an IT transformation for how people work and deliver solutions. As part of our commitment to making things better, we are focused on enabling and supporting your career development and growth. With dedicated, tech-specific learning programs, self-paced learning options, and access to conferences and professional development resources we want you to build a career that sets you up for success. As part of our tech and digital teams you’ll enjoy: - A progressing tech stack that champions the use of emerging technologies. - Opportunities for continuous learning and growth. - A diverse, inclusive, and collaborative team and environment. - Work life balance and flexible work arrangements. **Job Summary**: Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? You will work in a fast-paced, highly collaborative environment a strong desire to drive change and foster a positive work environment as we continue our agile transformation journey. You will have the opportunity to help lead this change with us as we grow this culture, mindset, and capability. We’re seeking a collaborative, self-motivated Head **Responsibilities**: - Lead the entire capability development initiative for Liberty Insurance across Singapore, Hong Kong, Thailand and Vietnam that translates into planning, initiating and executing multiple transformational IT programs and projects aimed at building new IT Applications, upgrading and enhancing existing systems. - Drive execution across projects to ensure on time delivery and quality to meet business needs. - Ability to lead a team of senior IT professionals (~40-50 FTEs) including project managers, technical leads, business analysts both internally and vendor managed. - Work closely with stakeholders and executive leadership including CXOs to manage expectations, scope and delivery. - Communicate project status, highlight and flag risks, collaborate with peers and stakeholders to drive mitigation actions. - Collaborate with business partners across functions to develop capability build strategy and roadmap on an ongoing basis. - Provide leadership and guidance in incident and problem solving to increase resolution throughput and increase system stability through root cause solutions thereby reducing incident inflow. - Relentlessly pursue Agile and Design-Thinking Methodology for project delivery on top of the SDLC processes **Job Qualifications**: - A Bachelor’s degree in a technical or business discipline, or equivalent experience. Relevant industry certifications in Project Management, Application Delivery and/ or Insurance business are a plus. - A thorough grasp of technology concepts, business operations, design, and development tools, software engineering and technical standards—typically acquired through 10+ years of related experience. - Experience working in a high paced, global environment with a multi-language, multi-geography, multi-cultural context. Strong English language capabilities are a must for the role; additional languages like Thai, Vietnamese, Mandarin would be a plus. - Strong oral and written communication skills—and a knack for explaining your decision-making process to non-engineers. - A collaborative, adaptable working style, demonstrated initiative and the ability to prioritize your time and efforts. - Ability to balance the long-term "big picture" and short-term implications of decisions. - Extensive understanding of working in an agile environment utilizing Scrum, Kanban, or XP. 9rQmR1HS3j