Sr / Retail Asst, Retail Pharmacy
4 days ago
-Family Group: Ancillary
As a Senior / Retail Assistant, you are responsible for providing good customer service pertaining to the supply of healthcare retail products. At the same time, you will be responsible for inventory management as well as cashiering duties. Additionally your duties will also include filling orders for home delivery service and raising of purchase orders.
**The Challenges**
**Customer and Patient Care**
- Advise patients & customers on retail healthcare products
- Process orders for healthcare consumables for patients. Seek clarifications from prescribers when required.
- Keep up with all ongoing promotional mechanics and recommend appropriately to customers.
- Note and provide feedback to supervisors on customers' purchase preference & requests
**Inventory Management**
- Perform stocks ordering, receiving & merchandising
- Perform periodic cycle counts and reconcile stock discrepancies
- Perform routine expiry date checks
- Liaise with vendors for goods replacement & returns
**Payment collection**
- Perform cashiering duties
- Handle refunds and returns
- Responsible for counter closing duties
**Administrative Duties (may include)**
- Manage, pack & fill orders for Home Delivery/ Website Service
- Raise purchase orders
**The Requirements**
- At least 2 years of retail / customer service experience
- Good communication skills
- Comfortable to work in a fast-paced environment
- Prior experience in retail pharmacy will be an advantage
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