Associate Consultant

1 day ago

Singapore SWIFT Full time

**About the Role**
SWIFT provides a range of on-site business and technical/supporting infrastructure consultancy services across SWIFT's customer base. The Associate Financial Services Industry Consultant operates in a low to medium complex business and technical environment in a selected market supported by SWIFT In line with the Commercial strategy/Operating/Regional plans and under close supervision of more senior colleagues, the Associate Financial Services Industry Consultant is responsible to support and deliver technical or business consulting services.

**What to expect**:

- Implement solutions and provide product-related consulting at customer/vendor/partner onsite or remotely.
- Deliver technical and operational training on SWIFT solution/products to customer/vendor/partner onsite or remotely.
- Perform project management role for projects with low level of complexity.
- Troubleshoot and quickly diagnose less complex problems in accordance with the Service Level Agreement (SLA)/ key performance indicators and propose measures to prevent recurrence.
- Provide support on all technical problems within own area of expertise, through the provision of telephone or online support. Work with the customer/vendor/partners to establish the root cause of problems and provide end-to-end service support, retaining ownership of a case, by resolving it individually or escalating it - in accordance with the SLA.
- Ensure deliveries for assigned customers (update management, operational checks, etc.) in light of operational roadmap of SWIFT / customer initiatives.
- Participate in Continuous Improvement initiatives to enhance customer experience. Update knowledge management databases and document problem management procedures for both existing and new products/service.

**What makes you successful**:

- Up to 3 years' experience in an implementation and/or consulting services capacity.
- University degree in Computer Science or IT related fields, or equivalent experience
- Fluent in English; fluency in other Asian languages (e.g. Mandarin, Bahasa) will be an advantage.
- Enjoy customer interactions and putting customer at the center of attention
- Attention to detail, strong analytical and problem-solving skills
- A team player, willing to work in a multicultural environment
- Willingness to travel 10-30%.
- Experience and knowledge in the following is advantageous:

- Technical skillsets on operating systems, servers, and networking.
- Knowledge of Windows Server, AIX or Linux.
- Knowledge of TCP/IP networking technologies including routers, VPN, firewalls, etc.
- Knowledge of Perl, Java, XML, Bash, JIRA.
- Knowledge of database and security technologies.

You may like to know the team better by knowing the people in the team. Review

LinkedIn profile of the people on the list below:
Ramanehwaran Baskaran Team Lead Cloud Services APAC

Natasya Rosli Talent Acquisition Specialist APAC (Recruitment Partner to this role)

**What we offer**

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

**We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of**
**age, background, culture, colour, disability, gender, nationality, race, religion**
**, or veteran/military status.

  • Associate Consultant

    7 days ago

    Singapore National University Health System Full time

    Overview Responsible for patient care and providing leadership to all levels of staff, including teaching, training and research. Job Responsibilities You will be responsible for the following: Associate Consultants are required to carry out their duties as directed by the Head of Department in accordance with the policies and guidelines set by the Hospital,...

  • Associate Consultant

    2 weeks ago

    Singapore National University Health System Full time

    Join to apply for the Associate Consultant role at National University Health System Overview: Responsible for patient care and providing leadership to all levels of staff, including teaching, training and research. Job Responsibilities: You will be responsible for the following: Associate Consultants are required to carry out their duties as directed by...

  • Associate Consultant

    1 week ago

    Singapore JurongHealth Campus Full time

    Join to apply for the Associate Consultant / Consultant (Microbiology)role at JurongHealth Campus We are currently looking for a Consultant or Associate Consultant Microbiologist to join the Department of Laboratory Medicine at Ng Teng Fong General Hospital in Singapore. The Microbiology section in the Department of Laboratory Medicine provides diagnostic...

  • Associate Consultant

    5 days ago

    Singapore National University Polyclinics Full time

    Associate Consultant / Consultant (Chemistry)Job ID: 3846Job Function: Medical We are currently looking for a full-time Consultant or Associate Consultant Chemical Pathologist to join the Department of Laboratory Medicine at Ng Teng Fong General Hospital in Singapore. The Chemistry section in the department of laboratory medicine offers a comprehensive menu...

  • Associate Consultant, Advisory

    1 day ago

    Singapore KBR, Inc. Full time

    Overview Join to apply for the Associate Consultant, Advisory & Consulting role at KBR, Inc. Join to apply for the Associate Consultant, Advisory & Consulting role at KBR, Inc. Get AI-powered advice on this job and more exclusive features. Responsibilities Provide input into a range of consulting projects through the operation of sophisticated internal...

  • Associate Consultant

    5 days ago

    Singapore National University Health System Full time

    Institution: National University Health System Associate Consultant As an Associate Consultant/Consultant/Senior Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH). As an integrated healthcare...

  • Associate Consultant/ Consultant/ Senior Consultant

    1 day ago

    Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Associate Consultant/ Consultant/ Senior Consultant **Job Description**: KK Women’s and Children’s Hospital (KKH) is an 830-bed tertiary hospital that provides obstetric, gynaecological, paediatric and other clinical services. It is part of the SingHealth group of public healthcare hospitals. As an academic medical...

  • Associate Consultant, Commercial Consulting

    2 weeks ago

    Singapore Clarivate Full time

    Associate Consultant, Commercial Consulting We are looking for an Associate Consultant, commercial consulting to join our Professional consulting team in Singapore. This role is responsible for active engagement in consulting projects, encompassing in-depth data analysis, comprehensive research, and support in developing actionable insights and strategic...

  • Associate In-House Consultant

    1 day ago

    Singapore MERCK PTE. LTD. Full time

    Associate Inhouse Consulting (APAC)Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are...

  • Associate Consultants

    1 week ago

    Singapore Sengkang General Hospital Full time

    Overview Associate Consultants / Consultants / Senior Consultants - Dept of Pathology at Sengkang General Hospital. Join to apply for the Associate Consultants / Consultants / Senior Consultants - Dept of Pathology role at Sengkang General Hospital. Responsibilities You will provide and maintain high quality service and care in your respective specialty and...