Admissions Manager

Full Time

Start Date: Immediate

**Overall Responsibilities**:
**Functional**

**_ Student Admissions and Administration_**
- Execute sales goals for the campus and forecast annual, quarterly, and monthly student enrolment goals along with the Admissions Team.
- Develop admissions strategies through information analysis and recommendations; establish functional objectives in line with organisational objectives.
- Ensure student enrolment in the school - constantly strive to learn and adopt relevant best practices to improve parent engagement and experience so that the school’s enrolment goals are achieved.
- Meet the monthly admission target by managing end-to-end sales strategy in accordance with the budgeted numbers.
- Ensure all relevant details are updated on the CRM for reference and review.
- Plan regular training and knowledge enhancement sessions for the team on the use of various sales tools and counselling techniques.
- Motivate, inspire, train and support the team for achieving the predetermined targets of student admissions.
- Facilitate new parents with admissions process
- Design, develop and constantly improve the customer interfaces related to the admissions procedure, practice, counselling techniques and service standards.
- Facilitate student admissions and student visas, and ensure compliance with policies, rules and regulations in compliance with Ministry of Education and academic progression requirements.
- Maintain and update new, existing and graduating student database, progression pathways and alumni database whilst liaising with internal processing staff.
- Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency.
- Working directly with internal stakeholders to drive new enrolments through different channels for our international school.
- Liaison with the Principal to monitor and control student withdrawals.

**_ Sales_**
- Plan and implement sales strategies to agreed budgets, admissions targets.
- Responsible for B2B interactions with organisations such as chambers of commerce, associations, corporates and strategic partnerships.
- Develop ideas on increasing enrolment numbers.
- Conduct market research, competitor surveys and customer surveys.
- Be aware of market trends and reports shifts in marketplace to Management.
- Identify new channels to reach target audience.
- Attend corporate visits and present to the management on new market development.

**_ Event Management_**
- Assist in organising various school activities and programmes, including orientation, parent-and-teacher events, open house, extra-curricular activities, school and public fair.
- Represent OWIS in various open house events, seminars, conferences, workshops etc. and build a network in the education space.

**_ People Interaction_**
- Establish good relationships with new parents and potential parents.

**_ Others_**
- Formulate monthly admission targets.
- Project quarterly admissions accurately.
- Strong knowledge of the education industry (preferably International School) and capability to build a robust sales strategy.
- High stakeholder management skills.
- Able to multitask in a fast-paced environment & able to prioritise responsibilities.
- Must be able to make a high level of influence, and have the ability to manage change.
- Technology savvy.

**Requirements**:

- Master’s degree from a reputable institute
- 10-12 years of experience in Admissions Management with a school (preferably an international school) or in similar customer facing roles
- Should have experience in managing hands-on customer-facing team
- Should have held leadership positions in previous roles in the education industry for at least 3 years.