Assistant Service Delivery Manager
1 week ago
Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are looking out for **Assistant Service Delivery Manager**to join their team and contribute to their ongoing success.
**Responsibilities**:
- Build and maintain strong customer relationships
- Understand client needs and ensure efficient service delivery
- Lead the service team, resolve conflicts, and streamline processes
- Manage budgets and identify cost-saving opportunities without compromising quality
- Analyze customer feedback to enhance and improve services
- Collaborate with team leaders to align service standards and address issues
- Stay organized and consistently meet deadlines
**Requirements**:
- Degree in Computer Science or relevant background
- Proven experience in customer service, leadership, or logistics
- Proficient in business software and digital tools
- Strong project management, quality control, and customer service skills
- Effective resource planning and attention to detail
- Excellent leadership and team collaboration abilities
(EA Reg No: 20C0312)
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