Front of House Supervisor

2 days ago

Pasir Ris, Singapore Oak & Ember Full time

SUMMARY:
KEY RESPONSIBILITIES

Management & Inventory
- Can handle all Front-of-House stations, including the duties and service procedure. Require hands-on whenever necessary Promptly handle general enquiries and in-house delivery orders
- Prepare the shift with proper planning and ensure the shift runs smoothly
- Oversee the staffs on duty to ensure quality service standards rendered and SOPs compliance
- Responsible for ordering and ensuring sufficient stocks for operation
- Monthly filing of supplier invoices
- Training of new team members and updating training progress to Manager
- Ensure proper cash handling and reconciliation at the end of day
- Report & update managers for all operations matters, including maintenance/equipment issues
- Take care of company property, equipment, and resources. Report damages or issues to management immediately

Customer Service
- Resolve any complaints/feedback efficiently during the shift Ensure overall positive dine-in experience and service standards are delivered

Hygiene and Safety
- Always maintain proper hygiene and safety standards to ensure a clean and safe environment for both guests and staff
- Maintain restaurant cleanliness and housekeeping duties
- Compliance to SOPs and company policies
- Ensure all logistics activities comply with company policies, safety standards and legal requirements

JOB REQUIREMENTS:

- Excellent communication and interpersonal skills with great time management
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- A positive team player with ability to lead subordinates
- Possess hygiene and safety consciousness

Pay: $2,800.00 - $3,200.00 per month

**Benefits**:

- Food provided
- Professional development
- Promotion to permanent employee

Schedule:

- Shift system

Work Location: In person

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