Communication Center Agent
2 weeks ago
We believe in having FUN at work and take pride of our role by delivering wholehearted and seamless services to our guests.
If you are armed with excellent interpersonal and communication skills, write to us as you take on the following roles in our Communications Centre:
- Handling all inbound/ outbound calls.
- Provides accurate information on all general enquiries pertaining to the hotel.
- Facilitate and ensure smooth delivery of guests' requests.
- Follow up on telephone faults.
We will love to hear from you if you have a passion in creating experiences for our guests and is able to work independently in a fast paced environment. Prior experience is not required and this role requires individual to perform rotating shifts across a 5-day week.
Working Hours:
- 7.00am to 4.30pm,
- 1.30pm to 11.00pm,
- 10.30pm to 8.00am (S$12 allowance) per night.
**Benefits**
- Operations teams’ designer uniforms and duty meals are on us.
- Comprehensive medical and insurance coverage simply because we care.
- Flexible benefits for many things that matter such as dental, optical and health screening expenses.
- Big listening ears for refreshing ideas and open communication.
- Allowance for a home away from home if you are from overseas.
- Sweetheart discounts at our award-winning hotel and best buffet restaurant, Carousel.
- Growth, development and opportunities given.
- Recreational activities and loads of FUN
- 24-hour gym for you to keep fit.
- Chillax Lounge, a space created especially for you to chill out and relax in.
- Tokens of appreciation to celebrate career and personal milestones with you.
- A day off during your birthday month to pamper yourself.
- Privileges at selected merchant outlets just for you.
**Salary**: $2,000.00 - $2,500.00 per month
**Benefits**:
- Food allowance
Schedule:
- Day shift
- Night shift
Work Location: In person
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