F&b Service Crew
1 week ago
Chaleur, a Michelin Restaurant invites you to join as
**Restaurant Service Crew**
Full time
**Roles & Responsibilities**
Service Crew
- Industry / Organization Type**:Food & Beverage**
- Working Location**:Central Area at Neil Road**
- Working Hours: 6 **days (Tuesday to Sunday)**
- _Basic Salary from _**_$2500 - $2800
- **
**Key Responsibilities**:
Customer Relations:
- Greet and interact with guests, responding to guest feedback & resolve customer complaints
Service Standards:
- Maintain high service standards, adhering to establishment's policies and procedures.
- Conduct regular service checks to ensure quality.
Communication:
- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.
**Operations**:
- Manage table assignments, reservations, and seating.
- Monitor dining area cleanliness and ambiance.
Quality Control:
- Ensure accuracy of orders, billing, and payment processing.
**Social Media: (Advantage)**
Assisting Restaurant Manager on social media accounts (Instagram, Facebook). Posting of menu and events and responding to online customer inquiries and reviews
**Required Skills and Qualifications**:
- Good command of spoken and written English
- Understand and speak basic Mandarin
- Pleasing, Mature & Cheerful personality
- Excellent guest service skills
- Good knowledge of food and beverage service - Willing to learn
- O’ Level or Diploma in Hotel Management or related field
- 2-3 years of work experience in F&B similiar
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