Wavemaker Chief Client Officer

**Job Title**:Chief Client Officer, Asia-Pacific**

**Reporting to**:Chief Executive Officer, Asia Pacific**

**Location**:Singapore**

**Brief role description**:
The role of the Chief Client Officer APAC is to build and scale internal capabilities to better serve the needs of our clients. Wavemaker has invested heavily in recent years to develop its product offerings that will drive new revenue streams and fuel client growth. This role will seek to develop an integrated strategy that takes and anticipates the needs of our clients, both present and future, that puts Wavemaker at the forefront of the industry and brings its positive provocation attitude to life.

In addition, this role sits on the Wavemaker Asia Pacific Executive Committee and will be a key voice in leading the continuing organizational evolution of the company, putting data and technology at its very heart. This requires a progressive, outward facing presence and mindset.

**3 best things about the job**:

- ** Opportunity to work with local, regional, and global teams** in driving innovation and thought-leadership for our clients.
- ** Driving the client’growth** - be the agent of change that will transform both client and agency teams in reaching ambitious goals in growth; which also propels you to be at the forefront of the latest digital technologies and marketing platforms
- ** Empowerment and support** - you will chart your own agenda and strategies to best serve client needs while being fully supported by the Wavemaker Exco and a highly capable team of integrated planners, digital/performance marketing specialists, content planners, and data analysts

**About Wavemaker**

We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology.

We have one single attitude - Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture.

We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our attitude of Positive Provocation is enabled by:

- The deep Knowledge we have of our clients’ business
- The confidence to Challenge what’s gone before
- The Support to go further than we thought possible

**Core Responsibilities**:
**_ Accelerating our client’s growth_**_:_ many of the most challenging questions from clients are in the area of digital and data. While we have capability in some areas both at Wavemaker and GroupM, the majority of our resources today is focused on operational activity. You will focus on meeting the expectation from our clients that Wavemaker take a leading role in driving organizational change, guiding them through the vast array of new possibilities and translate this into a motivating and compelling vision and action.

**_ Growing our people:_** you will also seek to attract, develop and retain industry leading talent, driving a client centric organization and have a clear focus on growth of winning new clients and contributing to a positive P&L through the products and services that Wavemaker and the group develops.

**_ Driving our agency point of difference:_** in digital, we have strong operational prowess in discrete areas, but also lack a bigger perspective and agency positioning on digital that can drive a stronger purpose amongst our digital teams, shifting them from being reactive and operational to being able to advise, guide and execute within a connected system.
- Experience building successful relationships with C-level executives, particularly CMOs, in matters of strategic substance
- Proven ability to transform business performance and client/customer relationships
- Deep marketing expertise, with focus in the areas of technology, data, digital, CRM or media. Brand-building experience is a plus, but data-driven marketing experience should be the main driver
- An ability to work well and collaboratively with senior peers and other WPP stakeholders
- University level education in Behavioral Economics, Marketing, Strategy, Mathematics or Technology
- Mathematics / Statistics capabilities to personally lead and further develop our Data and Analytics practice
- Technical know-how and active interest to evaluate, integrate and leverage emerging new Data, Technology and Analytics possibilities from within WPP and with external partners
- An active interest in Marketing Strategy, Psychology and influence
- Proven ability to captivate and inspire audiences from junior to senior, internal and external
- Ability to lead teams, develop a motivating vision and connect that to meaningful and valuable operational execution
- A burning desir