Tiktok Shop
7 days ago
**Responsibilities**: About the Team E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a highly motivated Workforce Management (WFM) Analyst to join our team and help optimize resource planning, forecasting, and real-time operations management across our global sites. This role offers an exciting opportunity to gain hands-on experience in capacity planning, data analysis, and strategic workforce optimization while working in a fast-paced e-commerce environment. Responsibilities - Work with global teams to plan and execute workforce strategies for customer support operations. - Analyze business trends to forecast staffing needs, optimize scheduling, and improve service levels. - Collaborate with stakeholders (e.g., operations, product, and data teams) to ensure smooth workforce planning. - Monitor and adjust schedules in real-time to maintain operational efficiency. - Leverage data and technology to enhance workforce management processes and decision-making. - Support system and tool improvements to streamline forecasting, scheduling, and reporting. **Qualifications**: Minimum Qualifications - Bachelor’s degree in Business, Data Analytics, Mathematics, or a related field. - Strong analytical and problem-solving skills, and comfortable working with data to drive decisions. - Proficiency in Excel (Pivot Tables, Formulas); SQL or WFM tools is a plus. - Excellent communication and collaboration skills to work with cross-functional teams. Preferred Qualifications - Experience in eCommerce or marketplace platforms. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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Country Lead, Tiktok Shop Shopping Center
7 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
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Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
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Creative Designer
2 weeks ago
Singapore TikTok Full timeResponsibilities About the Team: The TikTok Shop Creative Team is dedicated to crafting visual and UX designs that enhance the user experience on TikTok Shop for various campaigns, social media initiatives, and more. This design team consists of globally recognized visual designers, 3D specialists, motion designers, and UX designers. Our team members possess...
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Country Lead, Tiktok Shop Shopping Center
16 hours ago
Singapore TIKTOK PTE. LTD. Full timeTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for...
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Site Reliability Engineer
7 days ago
Singapore TikTok Full timeOverview Responsibilities About the team TikTok Shop is a content e-commerce business utilising international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling...
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Site Reliability Engineer
1 week ago
Singapore TikTok Full timeOverview Responsibilities About the team TikTok Shop is a content e-commerce business utilising international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling...
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Tiktok Shop Partner Development
2 weeks ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
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Content Designer
5 days ago
Singapore TikTok Full timeGet AI-powered advice on this job and more exclusive features. Responsibilities About the Team Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders, including...
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Content Design Manager-tiktok Shop
16 hours ago
Singapore TikTok Full time**Responsibilities**: The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for a Content Design Manager to lead and build out the teams in Singapore and China to support the entire e-commerce experience for sellers, creators and consumers. The...
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Tiktok Shop
2 weeks ago
Singapore TikTok Full timeResponsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...
