Catering & Event Sales Manager, Crowne Plaza Changi
1 day ago
There’s nothing complicated about dealing with business people.
They’re just people. Doing business.
By day, international marketing superhero. By night: fluffy bath robe and a box set.
Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
**What's the Job?**
As an Catering & Event Sales Manager, you’ll sell activities and events in line with annual sales and marketing plan, achieve/exceed budget and sales strategy and monitor results to ensure they are achieved. You will be solely in charge of hunting for leads and converting them for our hotel’s very first food truck business.
**Your Day to Day**
**People**
- Maintain regular contact with IHG hotels in Singapore and regional reservation office
- Assist superior in managing all employee related matters such as recruiting, counselling and coaching
- Build rapport and strong relations with employees
**Guest Experience**
- Entertain clients and provide proper customer service
- Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
- Plan and conduct familiarization tours and site inspections
**Financial**
- Assist superior in the preparation and management of department’s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan
- Convert leads to business to achieve budget for Catering Sales and Food Truck
**Responsible Business**
- Monitors competitors’ activities, assists in marketing intelligence, market research and analyze the impact of sales mix on hotel goals
- Provide direction and implement new ideas that will assist to maximise and develop the business
- Assist with the preparation of new products and services, evaluation of sales and marketing activities, stock control of collaterals
- Execute advertisements/ promotions in a timely manner
- Demonstrate awareness of OH&S policies and ensure all policies, procedures and guidelines are conducted safely
- Be aware of fire safety rules and hazards, and inform supervisors of any injuries or assistance required
- Log security incidents and accidents in accordance with hotel requirements
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
**What do we need from you?**
Ideally you have at least 2 years of experience managing Catering & Event Sales. You have at least a Diploma qualification and is a self driven individual who has strong knowledge of the local business.
We’ll reward all your hard work with a great salary and benefits - including laundry benefits, great room discount and superb training.
Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
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