Engineering Specialist

2 hours ago

Kallang, Singapore IDS Medical Systems Full time

**Date**:31 Oct 2025

**Location**: Singapore, SG, 339263

**Company**:idsMED- Carry out all warranty, preventive maintenance, troubleshooting and breakdown service repair jobs assigned for hospital sterilizer, endoscopy washer & drier, sealer cart washer in CSSD, TTSU, Specialist Centre.
- Carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customers
- Plan and balance for efficacy and productivity by meeting organizaational goal to turnaround within 72 hours excluding weekends and public holidays
- Maintain proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time information
- Prepare job sheets, seek customers approval/confirmation, coordinate with SOM to invoice the correct spare parts
- Coordinate with SOM to prepare quotations for the right decision maker and track records
- Ensure timely job sheet closure to speed up biling processes to reduce AR & inventory holding
- Familiarize with the ISO Procedure & always operate within the guideline
- Familiarize with all risk management processes and ensure compliance at site
- Responsible to do it right first time and be aligned to aim for zero complaints
- Plan and coordinate with customer/end-user to reduce time &resource wastage
- Prepare and decide all quotation and track for official purchase orders for breakdown repairs
- Drive & comply to organizational objective and always respond within 10hours at site during office hours
- Responsible to always communicate professionally with internal and external customer
- Create competitive advantage by adding value to the organization through building strong relationship with BME engineers in key accounts
- Attend all training or re-training identified and contribute to continual improvement by giving constructive feedback to manufacturer
- Reponsible to share & where applicable, conduct corss training internally to increase competency of other engineers and also organize & provide training for BME department
- Gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experiences-
- **Job Requirements**- Min. degree in Biomedical Engineering or other relevant fields
- At least 2 years of working experience in hospital CSSD and endoscopy equipment.(sterilizer,washer,cart washer,Endo washer,plasma sterilizer,sealer,endo dryer,medical dryer,ultrasonic clean,sealer)
- Strong engineering and IT Knowledge
- Possess own transport
- Positive attitude with good communication and interpersonal skill.
- Good analytical and problem-solving skills.
- Customer focus & excellent execution.
- Able to travel outstation or overseas when required.
- Fluent in English.-
- **Attributes**- Showing commitment to work and consistently producing the desired outcomes.
- Working positively, responsibly and sharing a sense of accountability.
- Delivering expected outcomes by using available resources effectively.
- Demonstrating clear plans and priority to work assignments.
- Improving self by showing eagerness to learn, gain new skills and knowledge.
- Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
- Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

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