Paymaster & General Cashier, Crowne Plaza Changi

There’s nothing complicated about dealing with business people.

They’re just people. Doing business.

By day, international marketing superhero. By night: fluffy bath robe and a box set.

Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

To maintain hotel operations, it is important to provide timely and accurate payment for all employees. As an Paymaster and General Cashier, you’ll assist maintaining records related to any payroll activities and processing cash/ petty cash - ensuring that all records and documents are in compliance with internal and external audit requirements.

**Your Day to Day**

**People**
- Collaborate with other departments for accounting and internal control related matters.
- Work with superior on manpower planning.
- Maintain good relations with fellow colleagues and assist each other whenever necessary.
- Ensure duties are completed in compliance to hotel guidelines, policies and procedures.

**Guest Experience**
- Help, respond and resolve guests’ & colleagues’ queries - follow up ensures guest satisfaction.

**Financial**
- Assist in the preparation of the departmental annual budget and planning of strategic goals.
- Monitor and control expenses to ensure profitability will be maximised.
- Ensure that all statements are accurate.

**Accountabilities**

This is the job that assists in all payroll & related expenses and General Cashier, ensuring it is compliant with internal/external audit requirements. Reconcile any discrepancies and ensuring that all banking envelopes, receipts and documents are accurate.

**Payroll**
- Familiar with key financial measures, processes, policies and concepts relevant to their job scope as well as responsibilities of function.
- Understands concepts and principles of hotel accounting and follows accounting processes in IHG.
- Applies knowledge of data integrity rules, data cross-dependencies and statistical tools to prepare and reconcile error free account statements in a timely manner.
- Check figures, postings, and documents for accuracy.
- Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
- Record, store, and/or analyse computerized financial and payroll information.
- Review, verify, and reconcile hours worked, pay adjustments, and other pay-related information, and post information onto designated records.
- Back up transaction files and transmit to payroll system according to company procedures.
- Process and/or issue employee paychecks and payslip of earnings and deductions. Compute employee wages and deductions into payroll system.
- Provide information to employees and managers/supervisors on payroll matters, tax issues, etc.
- Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
- Understands the key internal control principles and the importance of establishing policies, procedures and internal audit guidelines through ensuring Internal Control execution.
- Performs various projects as requested and assigned by management.

**General Cashier**
- Daily banking involving reconciling cash collection against Certis Cisco Cash Machine and balancing cash collection as a whole.
- Process petty cash as required on a weekly basis and forward to Paymaster as reimbursement.
- Prepare over and under cash collection and balancing on monthly basis.
- Issue and return house bank contracts as required and prepare house bank accounts summary on a monthly basis.
- Process due back daily.
- Liaise with various departments on cashiering operation.

**What we need from you**

Ideally you have a minimum work experience of 2 years in a similar role. You have a minimum qualification of Diploma in Accounting or equivalent and is someone who is able to work and advise the different departments with regards to payroll related matters. You are attentive to details and is able to adapt in a fast pace environment.

We’ll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.