L2 Application Production Support

17 hours ago

Singapore INFORMATION DEVELOPMENT SINGAPORE PTE. LTD. Full time

Skills & Attributes 

Knowledge in Boomi Platform especially Boomi Integrations (*1) 

Experience in database like Oracle, MySQL server, Postgres 

Experience in database query scripting (SQL) 

Good knowledge in Agile methodologies and AWS suite of services 

Strong analytical, problem solving skills and attention to detail 

Strong written and verbal communication with emphasis on technical writing skills

**Responsibilities**:
1. Operations/availability Management:
2. Incident Management:
3. Problem Management:
4. Change Management:
5. Service Request Management:
6. Release & Deployment management:
7. Capacity Management:
8. Knowledge Management:
9. Continual Service Improvement:
10. Utility Management:
Requirements 

Degree in Computer Science, Engineering, Information Systems or related disciplines 

Minimum 3 years of working experience in Application support or L2 support 

(*1) - Boomi low/no code iPaaS platform offers intelligent, Cloud native file conversion logic with separate module for User Interface screens (Boomi flow) and file conversion logic (Boomi Atom).

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