Desktop Engineer

6 hours ago

Singapore UNISON CONSULTING PTE. LTD. Full time

Deliver superior End User Experience while ensuring a managed, secure End User environment
- Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
- Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
- Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
- Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
- Assist with patching and upgrading end user devices
- Address quality and schedule conflicts
- Availability for ad-hoc work after hours and on weekends where necessary
- Ability to work in a high-pressure, fast moving environment

**Job Requirements**
- At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
- Knowledge/Experience in Asset Disposal Processes
- At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
- Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
- Knowledge of Desktop Services security and access standards and practices
- Basic understating of networking and server technologies

**Note**:

- Work Mode: In-person at client premise located in CBD
- Working hours: Standard working hours with occasional requirement of ad-hoc work on hours / weekends as necessary

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