Data Centre Operations Support
1 day ago
**Infrastructure Management**:
- Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
- Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
- Coordinate with vendors and teams for infrastructure issue resolution
- Support facility maintenance activities and equipment installations
- Maintain cable management and facility organisation
- Ensure facility cleanliness and operational readiness
**Physical Security**:
- Monitor and manage access control systems and CCTV operations
- Handle visitor management and escort duties
- Maintain security logs and access records
- Ensure compliance with physical security policies
- Report security incidents and anomalies
**IT Operations**:
- Monitor IT systems health and performance
- Perform basic troubleshooting and system administration tasks
- Support backup operations and disaster recovery procedures
- Process service requests and support incident management
- Assist with change management activities
- Monitor security alerts and perform basic security checks
- Support user access management
- Documentation & Reporting:
- Maintain facility layout and infrastructure records
- Update system and operational documentation
- Track IT and infrastructure assets
- Log activities and incidents
- Generate regular operational reports
- Keep maintenance records current
**Qualifications**
- Diploma/Degree in IT, Facilities Management, or related field
- Experience in IT operations or data centre operations
- Understanding of infrastructure systems and IT operations
- Knowledge of security principles and compliance requirements
- Strong problem-solving and analytical skills
- Excellent communication and coordination abilities
- Ability to work in shifts or respond to emergencies whenrequired
**Desired Certifications**:
- ITIL Foundation
- Data Centre Operations certification
- Basic IT infrastructure certifications
- Security awareness certification
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