Assistant Manager
2 weeks ago
**Responsibilities**:
- Support the planning and implementation of Change Management and Training activities for the roll out of system across multiple institutions. This role will be expected to assist Business Change Manager in key pieces of work, attend meetings, managing vendors & stakeholders, resolving or escalating issues and driving to execution.
- Play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. The primary responsibility will be creating and implementing change management strategies and training plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realisation, value creation, ROI and the achievement of results and outcomes.
- Analyse and plan activities, track progression, report on progress
- Support the design, development, delivery and management of communications.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Develop engagement strategy and determine enablement activities
- Obtain alignment with internal stakeholders
- Obtain support from key functions to facilitate the execution of engagement and enablement activities
- Ensure execution as planned and adjust plans as required
- Execute and track progress of engagement and enablement activities
- Identify and report risks and issues that could impede our goals Support training delivery
- Provide input, document requirements and support the design and delivery of training programs.
**Requirements**:
- Min Diploma Holder
- Stakeholder Management and Influencing
- Excellent oral and written communications skills
- Project Management
- Well-versed in MS Office Applications, especially Excel
- Business Analysis
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