Physical Security Systems Analyst

**Company Description**
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.
- Western Digital’s Global Physical Security Organization is seeking a highly talented and motivated individual to join the team. Our business unit is a 24/7 model where you may be required to work outside of normal business hours to address critical operational and technology issues. You must be able to drive complex technical solutions that provide scalability, efficiency, and effectiveness. This position is primarily responsible for the APAC regions physical security systems program, but the role will also provide guidance and support for our locations globally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Agile in addressing troubleshooting issues and service requests
- Responsible for knowing status, locations of, quantities of, vendor, model, make and technical specifications of each system component, including connectivity requirements.
- Monitor performance of the system, highlight any issues, follow up on solution to resolution:

- Initiate purchase order, service call, work order, etc., as necessary.
- Verify that work was completed as requested.
- Provide training and guidance on security systems; create and maintain operator instructions, procedures, security system drawing, and related documentation as appropriate.
- Partner and drive physical security operations and systems technology with internal business units like IT, Real Estate, Legal, EH&S, Finance, Procurement when required
- Define physical security systems and technology roadmaps that drive overall program success
- Skilled in presenting solutions at a high level to internal key stakeholders
- Integrate and perform case studies, conduct research into product requirements to improve security systems and technology
- Familiar with internal tools, tracking and reviewing requests such as ServiceNow, Smartsheet, etc.
- Assist in deployment of enterprise level access control systems, video management systems, visitor management systems, etc.
- Work with multiple third-party vendors and SOCs to help maintain the global standard in security systems and technology
- Familiar with Windows, Linux and SQL, Networking, and IoT devices
- You will work to integrate a variety of security devices into existing network infrastructure including but not limited to: PSIM, C-Cure, Lenel, AMAG, Milestone, AXIS, ISOS, SWN, etc.
- Participate, oversee and drive project meetings and execute end-to-end, ensuring on-time delivery
- Diagnosing and resolving hardware, software, networking, and system issues when they arise.
- Monitoring system performance to ensure everything runs smoothly and securely.
- Researching and recommending new approaches or system to improve the security system infrastructure. Enhance the current security model.
- Providing technical support when requested or be available at the site for further assistance.
- Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
- Document any processes, which employees need to follow in order to successfully work within our security systems

**Qualifications** REQUIRED**:

- At least 6 years of experience in security system administration and project management or in professional IT / System with demonstrated experience related to physical Security etc.
- Front end programmer, Create basic user interface.
- Proficiency with Access Control, Video Management Systems, Security Hardware, Locks, Sensors, IoT devices etc.
- Excellent communication skills. Fluent in English both writen and spoken
- Ability to construct working relationships with cross-f