E-commerce Executive

4 days ago


Singapore B2K Pet Care Full time

**E-Commerce Executive**:
**Job description**:

- Manage order fulfillment processes and ensure exceptional customer satisfaction.
- Develop and implement strategic online campaigns across various e-commerce platforms to drive sales growth.
- Maintain and optimize online portals, including campaign execution and basic platform layout design.
- Enhance website usability and design to improve user experience.
- Conduct regular checks to monitor e-platform functionality and ensure smooth operations.
- Analyze e-commerce KPIs and historical performance data to optimize marketing strategies.
- Identify and evaluate partnership opportunities with e-commerce platforms, maintaining effective communication with platform account managers.
- Spearhead innovative marketing initiatives to drive e-commerce sales growth, including dynamic activities such as TikTok livestreams.
- Stay informed about competitor activities and generate new ideas for online platform campaigns.
- Coordinate with Finance and Sales teams to reconcile and align sales targets.
- Provide assistance to walk-in customers originating from the online platform.

**Job requirements**:

- 1-2 years of hands-on experience with e-commerce platforms such as TikTok, RedMart, Shopify, Shopee, etc. Fluency in both English and Mandarin is required for customer support.
- A positive attitude, adept multitasking skills, and self-discipline are crucial, along with demonstrated expertise in web merchandising, retailing, market analysis, and website management.
- Self-motivation, the ability to work autonomously, and exceptional communication abilities are must-have traits for success in this role.



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