Operation Manager #sgup

7 days ago


Singapore THE HOT-AIR THEORY LIMITED LIABILITY PARTNERSHIP Full time

1. Role Description:
Operations Managers oversee operational activities at every level of an organization. Their duties include managing quality assurance programs. An operations manager also strategizes process improvements to ensure tasks are completesd on schedule.

2. Specific Responsibilities:
PRODUCT KNOWLEDGE
MAKRETING SKILLS
CLIENT RELATIONS MANAGEMENT
TIME MANAGEMENT
STOCK TAKING
MONTHLY REPORT

3. Competencies:

- Understand product and service that the company to providing.
- Getting to know the different type of meanings for each flowers which we have avilable.
- Being able to know the difference in what kind of flowers are for what kind of occasions.
- Being able to do marketing reserch to know the standard market rates for the service/product we offer.
- Finding related informations to be able to post up on our website to attract the right customers.
- Ensuring our website are up to dates for offers/promotions which we're currently having.
- Getting to know each client needs and enquires.
- Able to slove any issues that arise in a timely and respectful manners.
- Being able to help client out in letting them knowwhat's more suitable for the occasion they're looking to gift.
- Schduling of delievery to ensure all orders are sent out on time.
- Ensuring all task are finsihed within the promised time frame to the client.
- Making sure that there's no order that have been missed out.
- Able to identify if there's any shortage of stocks that needs to be restock.
- Ensuring all goods are fresh and good to be used.
- Being able to look for better supplier who offer better quality products
- Being able to keep track of all orders to come up with monthly reports to the director.
- Able to analyze how to better have a profit margine with the director.
- Assisting with director to better understand how to improve the work flow.

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3800



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