SOC Analyst
1 week ago
**Job responsibilities**:
- Manage and improve SOC systems and infrastructure.
- Configure and troubleshoot security infrastructure devices.
- Prepare and document standard operating procedures and protocols.
- Identify and define system security requirements.
- Advise external and internal parties on problems regarding security infrastructure or customer devices.
- Problem resolution within SLA time frame
- Manage and handle customer’s change request on Managed devices.
- Provide reports for Daily & Monthly Device Health check, Monthly Maintenance, Daily/Weekly/Monthly Problem, and Monthly Infrastructure Maintenance SLA fulfilment.
- Incident response coordination and support
- Daily incident triage, tracking, and handling alert
**Job requirements**:
- Fresh graduates from ITE Nitec/ higher Nitec or Diploma in IT. Malaysians are welcome to apply.
- Willing to work shift based from 9am to 9pm/ 9pm to 9am
- Familiar with SOC processes will be advantage.
- Training will be provided.
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