Training and Education Programs Manager

As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, electrophysiologists and cardiothoracic surgeons around the globe count on AtriCure to deliver best-in-class solutions that can treat even the most complex cases. Our Isolator® Synergy Ablation System is the first and only medical device approved by the FDA for the treatment of long standing persistent Afib, our AtriClip Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, and we are expanding into pain management therapies. We invest in innovation, clinical science, and education to focus on improving lives for our patients’ worldwide.

We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.

The Training and Education Programs Manager, Asia Pacific and Greater China will be primarily responsible for driving and supporting a broad range of training programs and educational activities, including identification of training opportunities and co-ordination of projects to support medical education of Atrial Fibrillation & Pain management and its products, for internal & external stakeholders (Cardiac Surgeons, Electrophysiologists, Thoracic Surgeons).
PRIMARY OBJECTIVE
- Implement policies, procedures, practices, and strategy for achieving comprehensive Training programs for AtriCure Therapies for both internal employees and external customers.
- In the first phase, this role will focus primarily on internal employees training programs to start with - new hire training, refresher trainings, new product launches and other new initiatives launched (E-Quiz, Journal Club etc)
- During the second phase, there will be additional responsibility for implementing and monitoring education programs for different HCP stakeholders (Cardiac Surgeons, EP’s, Thoracic Surgeons, OR nurses, Technicians) on AtriCure Therapies
- In addition, the position will be responsible for supporting the company's efforts to formulate and implement all training and development strategies.

ROLES & RESPONSIBILITIES
The roles and responsibilities will be focused on being strategic, execution of new initiatives and operational excellence as detailed below.
STRATEGY DEVELOPMENT

**Prepare and Execute Training**: Ensure all materials and activities are aligned and executed in accordance with the larger strategic plan.
a) Creating Customized Internal Training Strategies
- To create T&E strategies based on the specific needs of each geography within the APGC region
- Internal training plans to be created based on the training gaps and needs of the commercial teams
- Plans to be created before the start of the new financial year - training calendar to be developed that includes launch of new initiatives, new-hire / refresher trainings, Equiz & Journal Club Schedule
- Ensuring high-quality execution of the trainings programs as per the schedule
- Tracking attendance and feedback to all the programs
- Evaluating the impact of programs and improving them based on the feedback
- Plan and organize refresher trainings at least once a year for the entire team
- Collaborate closely with the Global Sales training team on new content and topics being developed as part of the AFE training
- Partner with Marketing for training of teams during new product launches anywhere within the region

b) CADet Management
- Be responsible for tracking the Utilization of existing mini-CADets within the APGC region - ensure that CADet champions are making the entries regularly on the tracker portal
- Deployment of new mini-CADets within the region - signing off new reps/team members on the CADets
- Be in-charge of the upkeep of the heart models from the CADets - repair of tears/holes created during training sessions; sending the hearts beyond repair to the global team for being repaired and/or being replaced.
- Work closely with the global team in-charge of CADets for any updates on models, new models being created, or any support needed for logistics.
- Be proficient in setting up and trouble-shooting the MIS and Open CADets
- Manage logistics for MIS/Open CADets being sent out for CoE programs/ training villages/conferences.
- Track and manage inventory of devices/instruments in the CADets
- Identify needs for procuring more CADets in the region and communicate the same with the Director of Training & Education

NEW INITIATIVES
- Be creative and develop new initiatives to enhance the skills and competencies of internal stakeholders.

**a.) E-Quiz**:

- Identify topics for the quarterly E-Quiz
- Develop pre-reading material from reliable sources including global training material, clinical articles and standard textbooks
- Develop quiz questions online along with assigni