QA Technical Specialist

**Job Description Summary**:
We are **the makers of possible**

BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why Join Us?**

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a **maker of possible **with us

**Job Description Summary**

Generally, Technical Specialist provide technical expertise to support quality functions in leading daily operations, managing preventive maintenance, project execution, accountability on quality assurance activities and the overall auditor resource management in quality function.

The primary role of Technical Leader is to take lead in managing auditor resources to support quality function activities and meet targeted indicators. They are expected to work with Cross functional Team to ensure compliance to Regulatory and Quality requirements. This role also facilitates meetings with various Engineers or Subject Matter Experts to determine the root course of non-conformance materials and to ensure compliance to Regulatory and Quality requirements.

The secondary role of Technical Leader is to provide technical expertise and coaching or training where applicable.

**Responsibilities**

General Accountability
- Safety and ISO14001 Environmental accountability. Ensure a safe, healthy and environmentally-friendly workplace by observing Company’s rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement and reduction of resource materials.
- Safety & health accountability: Safety and health are important to BD and we encourage the observance of all safety programs and training assigned to you. Such programs are to be attended in a timely manner to ensure that work tasks carried out are in accordance to our safety guidelines and SOPs.
- Good Manufacturing Practice (GMP) accountability. Observing GMP rules and procedures.
- Observe BD Code of Ethics
- Reporting up on all incidents / accidents, near misses, deviations from plan and when required, to take part in further investigations.
- Reporting up on all quality incidents, near misses, non conformance from SOP, Specifications and when required, to take part in further investigations.

Operations Tasks
- Write & Update Standard Operating Procedure, Standard Work Instruction and On the Job Training documentation.
- Develop & Execute Skill Matrix, and Training plan.
- Manage resources availability to meet production and project prioritizations.
- Manage AMS, C2C training and Conflict / Grievance.
- Block stock containment verification, unblock stock, check for QN Completeness, CAPA follow up & effectiveness monitoring, complaint samples failure analysis.
- Ensure all inspection forms and other quality records are filed and maintained for lot traceability and record retention purpose, in the respective lot master.
- Develop measurement system including programming, jig design, training, MSA. Ensure alignment to test method and manufacturing specifications.
- Develop Defect Album, Create Limit Samples, and Perform Measurement Equipment Troubleshooting.
- Participate projects Eg. Minitab Analysis, Rationale sampling support.
- Coordinate activities with cross departmental & external vendor.
- Participate and lead the pre-assigned committees in Quality Assurance Department.

Supporting Tasks
- Contribute into departments activities that are needed in order to achieve goals set for the department eg. Kaizen submission, team building, safety kaizen submission, 20Keys and others.
- Participate in the discussion and review of team's performance in the daily shift changeover meeting.
- Perform any other tasks as assigned.
- Participate in continuous improvement initiative / activities.

**Preferred Requirements**
- Preferred Diploma in Science or Engineering field
- 2 years' experience in Manufacturing industry, however also open to fresh graduates
- IT Savvy in IT and Technology. Fast learner
- Competency Assessment in accordance to