Customer Experience Coordinator

1 week ago

Singapore Teads Full time

Teads is seeking a **Customer Experience Coordinator** based in Singapore, to help manage advertising campaigns validated by the sales team and maintain daily relationships with agencies and advertisers.

This role is a 6-months internship with a possibility to convert to full-time upon successful completion. Ideal for fresh graduates who are currently looking to kick start their career within the advertising technology industry.

**What We Do**
- Teads operates a leading, cloud-based, end-to-end technology platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads' modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies._
- For advertisers and their agencies, Teads offers a single access point to buy the inventory of many of the world's best publishers. Through exclusive global media partnerships, Teads enables advertisers and agencies to reach 1.9 billion unique monthly users* in brand safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions._
- Teads partners with the leading marketers, agencies and publishers through a team of 1000+ people in 30 countries._
- We're committed to creating a dynamic work environment that values diversity and inclusion, and represents employees across a variety of skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations and gender identities._
- _Global reach as of October 2021_

**What You Will Do**
- Participate in implementation, across all stages, of setting up advertising campaigns online
- Help in analysis, optimization and recommendations of areas for improvement
- Assist in performance reports and post-campaign analysis (weekly or monthly)
- Get involved in daily monitoring of campaigns to ensure a 100% delivery
- Manage relationship with the sales team in pre-sales support and in the daily management of the region/country, and optimizations on the broadcast network with publishers teams

**What We Are Looking For**
- Passionate about the world of online advertising, new media and want to have a first experience in video and new advertising formats on the web.
- Pursuing or completed a Bachelor or Master degree in business or marketing school
- You are rigorous, organized and autonomous.
- You demonstrate a good sense of analysis.
- You have some business sense and good relationship skills
- Some knowledge of the different tracking tools, the operation of an ad server, different actors and processes SSP, RTB, ADEX is a plus

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