Retail Administrator

1 day ago

Singapore Tiffany & Co. Full time

**Administration Support**
- Support the Store managers with standardize store level KPI reports as directed by the Management.
- Coordinate onboarding and training for the part timers / seasonal to ensure smooth operations of the store, work with Ops team and HR
- Updating weekly manpower, upload monthly Roster on time and keep track of staff’s leave / PH
- Main point of contact for vendors and suppliers of the stores
- Working closely with facilities team, such as arranging quarterly and monthly cleaning services, inspections for work done and defect
- Coordinate in-house training with trainers ensuring enough manpower with no disruption of store operations at all times
- Serves as back up to assist with stock receiving on the absence of store professional
- Manage operations team calendars and organize staff welfare related events and activity.
- Record and assist in banking of cheque received to various Banks, Cash & Anti-Money Laundering report
- Assisting Operations in managing crew uniform
- Provide admin support for retail sales & Petty Cash Management and COUPA (invoices) management
- Support Store Management T&E and travel booking (if any)
- Incentive submission and tracking

**Operations Management**
- Support the operations team in collating and analyzing stores sales data. Handle cross departments tracking reports. i.e. clientelling expenses / budget.
- Compile weekly sales report for in-store and weekly connect meeting
- Support SM and ASM in office administrative tasks as directed
- Handling office administrative work, such as checking mailbox, replenishment of pantry items, managing cleaning lady etc.
- Track staff performances and productivity such as weekly productivity reports of their YTD sales
- Weekly update of staff’s service feedback, performances, cross-selling report, coaching/touch base
- Support stock take process and stock count.
- Any other ad-hoc duties assigned

**Employee Engagement**
- Support incentive tracking for any retail initiatives (CAG incentive for Changi based staff)
- Work with HR on arranging interviews for Store team (full time and part time role)
- Be the point of contact for any employee related engagement initiatives
- Support local staff events initiatives including F&B sourcing in store
- Administer and support retail staff celebrations events (condolence, hosp, marriage, milestone award programme

**Qualifications**
- Min Diploma Diploma in business administration or related field
- 3+ years of administration support experience
- Good Strong written and verbal communication
- Strong interpersonal skills
- Must be able to multi-task in a fast-paced environment
- Good MS office knowledge
- Able to work in a team environment
- Meticulous and detailed/ Good follow up skills
- Convey a positive, welcoming attitude
- Positive, ‘can do’ attitude and able to work in ambiguous environment

LI-SK1

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