General Manager

5 hours ago

Downtown Core, Singapore Shenton Credit Full time

**Company Description**

**Role Description**

This is a full-time on-site role for a General Manager at Shenton Credit located in Singapore. The General Manager will be responsible for managing daily operations, developing and implementing business strategies, ensuring smooth and efficient operations, monitoring financial performance, and leading and managing a team of professionals.

**1.Exemplary Customer Service**:

- Provide outstanding customer service to clients, maintaining the professional image of the company.
- Stay engaged with customers to ensure a positive experience during scheduled appointments.

**2.Product Advisory and Enquiries**:

- Offer product advisory to customers, addressing inquiries, and explaining procedures over the phone.
- Assist clients with account management, ensuring accuracy and completeness.

**3.Loan and Credit Management**:

- Provide a clear explanation of the various loan and credit options alongside contractual terms to clients.
- Select and recommend the best loan package for the client based on their financial needs.
- Compute payment details for clients, ensuring transparency and clarity.

**4.Documentation and Compliance**:

- Review loan agreements to ensure completeness and accuracy, in accordance with company policy.
- Maintain adherence to legal and regulatory requirements in all loan and credit transactions.

**5.Record Keeping**:

- Maintain and update customer records on a timely basis, ensuring accuracy and compliance with data protection regulations.

**6.Follow-up and Repayment Management**:

- Tactfully and professionally follow up with customers to elicit timely repayments.
- Contact customers tactfully to negotiate reloan plans, ensuring adherence to company policies.

**7.Ad-Hoc Duties**:

- Undertake any other ad-hoc duties as required to support the efficient operation of the business.

**Qualifications**
- Minimum Diploma or equivalent qualifications.
- Proven experience in a customer service role, preferably in the financial or moneylending sector.
- Leadership and managerial skills
- Strong communication skills with the ability to explain complex procedures in a clear and concise manner.
- Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers).
- Proficiency in dialect (E.g., Cantonese or Hokkien will be an added advantage).

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00 - $6,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Loan processing: 1 year (preferred)

Work Location: In person

  • Tax Manager, Asia and Mea

    1 week ago

    Downtown Core, Singapore General Mills Full time

    : Always hungry for new challenges, the team in Southeast Asia locations provides the expertise and support we need to re-imagine the future of food and increase our presence in the region as a global organization with ever-bolder brands. We seek people with a broad range of capabilities to help us support Southeast Asia with our shared commitment to...

  • General Manager

    1 week ago

    Downtown Core, Singapore MSFIT Women's Gym Full time

    **Job Overview** We are seeking an experienced and motivated General Manager for our gym, with a strong emphasis on managing Accounts Receivables and enhancing Client Retention. As the General Manager, you will be responsible for overseeing the daily operations of the facilities in Singapore ensuring financial stability through effective collections and...

  • Assistant to The General Manager

    7 days ago

    Downtown Core, Singapore GEEKGO TECHNOLOGIES PTE. LTD. Full time

    Our General Manager leads a dynamic, highly-executed team driving business development across our Singapore headquarters and overseas branches, focusing on innovation and implementation in Web3 and emerging technologies. **Responsibilities**: This is not a traditional assistant role. You will operate behind the scenes, ensuring the General Manager's focus...

  • Indirect Tax Manager

    2 weeks ago

    Downtown Core, Singapore General Mills Full time

    : Always hungry for new challenges, the team in Southeast Asia locations provides the expertise and support we need to re-imagine the future of food and increase our presence in the region as a global organization with ever-bolder brands. We seek people with a broad range of capabilities to help us support Southeast Asia with our shared commitment to...

  • Demand Generation Manager

    7 days ago

    Downtown Core, Singapore Splunk Full time

    Join us as we pursue our groundbreaking new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most significantly to each other’s...

  • Commercial Finance Manager, Sea

    2 days ago

    Downtown Core, Singapore General Mills Full time

    : Always hungry for new challenges, the team in Southeast Asia locations provides the expertise and support we need to re-imagine the future of food and increase our presence in the region as a global organization with ever-bolder brands. We seek people with a broad range of capabilities to help us support Southeast Asia with our shared commitment to...

  • Executive Assistant to General Manager

    7 days ago

    Downtown Core, Singapore PINKLESTAR PTE. LTD Full time

    Pink Parlour is hiring for Executive Assistant for General Manager who will manage mostly business-related tasks for General Manager and the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. **Key Responsibilities**: - Preparing, filling, and retrieving reports, memos, invoices letters,...

  • Assistant Manager, General Admin

    3 days ago

    Downtown Core, Singapore Suntory Oceania Full time

    **Requisition ID**:9049 Job SummaryAt Suntory Beverage and Food Asia Pacific, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company - you are an important part of this and here’s how your role helps us win.The purpose of General Admin Manager is to provide administrative management and to...

  • Lead Generation and Sales Executive

    1 week ago

    Downtown Core, Singapore CoreTRM Pte. Ltd. Full time

    CoreTRM provides a cloud based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world. E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through...

  • Lead Generation

    7 days ago

    Downtown Core, Singapore CoreTRM Pte. Ltd. Full time

    CoreTRM provides a cloud based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world. E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through...