Patient Service Associate, Bed Management Unit
5 days ago
At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.
Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.
**The Opportunity**
We are looking for Patient Service Associates to be the ambassador of the organisation for providing excellent patient service to our patients.
**Responsibilities**
- To perform bed allocation on systems, complying to Key Performance Indicator (KPI)
- Work closely with different departments and update the status of bed availability
- To monitor and manage bed allocation
- Attend to enquiries and follow up on bed requests
- To assist in the preparation of hospital bed census and reporting when required
- Ad-hoc others admin duties in the department
**Requirements**:
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work rotating shifts, including weekends and public holidays
-
Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time**Overview and purpose of the position** The **Bed Management Unit (BMU) **plays an important and significant role in overseeing all daily admissions, transfers and bed management, maximizing bed capacity in Alexandra Hospital. This position will coordinate and provide efficient and clinically appropriate ward placement of all patients according to...
-
Singapore Yishun Community Hospital Full timeInstitution: Khoo Teck Puat Hospital- Family Group: AncillaryThe Senior Patient Service Associate will be responsible in providing service assistance to patients, nurses, and other Patient Service Associates (PSA) in the area of admission and transfers, which primarily includes, but not limited to bed allocation, fielding internal enquiries on bed status...
-
Patient Service Associate
2 weeks ago
Singapore TALENTS@WORK PTE. LTD. Full time**Public Healthcare** **AWS + PB** **AM Shift: 7.30am-7.30pm / 8am-8pm** **PM Shift: 7.30pm-7.39am / 8pm-8am **The Challenges**: - Responsible for providing all bed allocation requests and services on a timely manner via bed booking system - Perform bed allocation duties, complying to a set of rules and priorities levels - Identify potential bed tight...
-
Executive Assistant, Bed Management Unit
2 weeks ago
Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time**Job Description The Bed Management Unit (BMU) coordinates and provides efficient and clinically appropriate ward placement of all patients entering or within the National University Hospital. **Duties and Responsibilities** - Responsible for providing bed allocation services and administrative duties in BMU - Perform bed allocation duties with SAP and...
-
Singapore National Healthcare Group Full timeSelect how often (in days) to receive an alert: Create Alert Senior / Patient Service Associate (Inpatient Ward) (1-Year Contract)Family Group: Ancillary Main Duties & Responsibilities Perform admission procedure and coordinate with Bed Management Unit for bed booking and reservation Attend to queries from both internal and external customers Render...
-
Patient Service Associate, Bmu
1 week ago
Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time1 year exp **Roles & Responsibilities** **Overview** To manage the bed capacity of the organisation in providing bed allocation according to patient’s needs and choice of class based on urgency and type of admission. Coordinate with various parties like the ambulance providers, nursing team and service associates for ambulance arrangement to fetch/send...
-
Singapore FARRER PARK HOSPITAL PTE. LTD. Full timeYou will assist the Executive to oversee the operational functions of the Bed Management Unit and Contact Centre. Job Responsibilities Assist to manage a team of Bed Management Unit staff to perform operating theatre room scheduling, bed planning and allocation of services. Monitor utilization and availability of beds and operating rooms. Assist to oversees...
-
Patient Service Associate
1 week ago
Singapore Alexandra Hospital Full timeIf the role sounds interesting to you, please contact to understand more on the role. Please indicate the position that you are interested in the subject heading. We currently have multiple openings for Patient Service Associate roles in various departments: Patient Service Associate (SOC - Specialist Outpatient Clinics)Patient Service Associate (UCC -...
-
Patient Service Associate,
2 weeks ago
Singapore Tan Tock Seng Hospital Full timePatient Service Associate, (Specialist Clinic K - Tuberculosis Unit)Institution: Tan Tock Seng Hospital Family Group: Ancillary You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments,...
-
Patient Care Associate
1 week ago
Singapore Parkway Pantai Full time**Working hrs: Monday - Friday / Staggered hrs between like 730am to 6pm** **Working location: Mount Elizabeth Orchard Hospital / Mount Elizabeth Novena Hospital / Gleneagles Hospital / Parkway East Hospital (Please indicate preference when applying)** Patient Care Associates (PCAs) work alongside other healthcare professionals, typically nurses,...