Spa Therapist

6 days ago

Singapore RAFFLES SENTOSA SINGAPORE Full time

**JOB SUMMARY**:
Reporting to the Director of Wellness, the Spa Therapist will deliver exceptional spa treatments, ensuring a luxurious and rejuvenating experience for the guests. This role involves providing a range of spa therapies, maintaining a serene and professional atmosphere, and upholding the highest standards of guest experience and care.

**WHAT YOU WILL BE DOING**:
**Spa Treatments**
- Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
- Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

**Guest Experience & Care**
- Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
- Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

**Operational Support**
- Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
- Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
- Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

**Team Collaboration**
- Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
- Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
- Observe all brand/operating standards and/or LQA.
- Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
- Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
- Perform any other duties and responsibilities that may be assigned.

**YOUR EXPERIENCE AND SKILLS INCLUDE**:

- Recognised certifications in massage therapy, beauty therapy, or related fields are required.
- Minimum 2 years of experience as a spa therapist, preferably in a luxury spa or wellness environment
- Expertise in various spa treatments with strong technical skills and knowledge of anatomy and physiology
- Strong interpersonal and communication skills, with a guest-centric approach
- Has a polished and professional demeanor with a commitment to delivering exceptional service
- Flexible with working days and hours including weekends and public holidays

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