Retail Assistant

Mummys Market is the leading organisation in the parenting sector and the market leader of Southeast Asia’s largest baby fairs. Across seven baby fairs held annually, Mummys Market attracts 800,000 visitors, with $100 million worth of products and over a thousand brands in participation.

Mummys Market serves, engages, and educates 90% of the local parents' population in Singapore, from the onset of pregnancy and beyond. Within the baby fairs, 80% of the total baby products' distributors participate in our fairs, with clients ranging from SMEs to MNCs, including Nestle, Friesland Campina, Procter & Gamble, Unilever, NTUC Fairprice, Dairy Farm Group, Glaxosmithkline, Sony, hospitals and government agencies.

**Responsibilities**:

- Maintain a positive, empathetic and professional attitude toward customers at all times
- Strong product knowledge so as to answer queries from customers promptly
- Addressing and resolving customer complaints in a professional manner
- Restocking depleted or low shop items and ensuring that the sales floor is organized
- Performing regular price audits to identify and correct price discrepancies.
- Processing customer payments using the shop's Point of Sale (POS) system.
- Perform opening and closing shift as required
- Ensure customer satisfaction

**Job Requirements**:

- Energetic and enthusiastic individual whom is open to take on new challenges
- Adaptive and able to deal with process changes
- Good customer service skills
- Good team player
- Good communication skills
- Detail-oriented

**Job Types**: Full-time, Permanent

**Salary**: From $1,800.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Late shift

**Experience**:

- Retail Sales: 1 year (preferred)
- Customer service: 1 year (preferred)